Santander cycles

Santander Cycle Hire bikes are now available across most of Tower Hamlets, as well as central London. Full details can be found at www.tfl.gov.uk/santandercycles.

There is a network of over 100 Santander Cycle Hire docking stations in Tower Hamlets, providing 2,700 docking points and over 2,000 bikes.

Getting a cycle

Take a cycle, ride it where you like, then return it, ready for the next person. Bikes are available 24 hours a day, all year round. It’s self-service and there’s no booking. Just turn up and go. It’s best for short journeys in or around the borough.

How to hire a bike

• Become a member online or
• Buy access at any docking station with a credit or debit card, as a casual user.

Consider becoming a member if you think you will use the Santander Cycle Hire scheme regularly – you’ll receive a cycle hire key (£3) which gives quick and easy access to any cycle directly at the docking point.

Costs

You pay for the right to hire a cycle (access fee) and for the amount of time you’ve got it (usage).

Usage costs are the same whether you’re a member or not, though members can buy the most cost-effective (annual) access. The costs are shown by clicking on www.tfl.gov.uk/santandercycles then click on ‘costs’.

Helping hand

If you have any other queries or concerns you can call the Santander Cycles contact centre on 0845 026 3630 (open 7am - 10pm). The contact centre will also be able to advise about how to deal with lost, stolen or damaged bicycles.

Free cycle training in Tower Hamlets can now take place using Santander Cycle hire bikes in the borough. For full details, visit the cycle training page.