Tower Hamlets Council cookies policy

What is a cookie?

A website session “cookie” is a file containing a small amount of data that is sent to your computer when you visit a website. When you visit the website again, the cookie allows that site to recognise your browser. Cookies may store user preferences and other information. Many websites do this whenever a user visits their website in order to track online traffic flows.

Each website can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other websites. Many websites do this whenever a user visits their website in order to track online traffic flows.

You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features or services may not function properly without cookies. Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences.

Controlling cookies

How you control cookies depends on your browser. For full instructions covering all the main browsers read the information on http://www.aboutcookies.org/

How do we use cookies?

During the course of any visit to the Tower Hamlets Council website, the pages you see, along with a cookie, are downloaded to your web browsing device. Cookies enable website publishers to do useful things like find out whether the device (and probably its user) has visited the website before. This is done on a repeat visit by checking to see, and finding, the cookie left there on the last visit.

Information supplied by cookies can help us to analyse information about our visitors which helps us to provide them with a better service.

Some online services on our website use cookies for a specific reason, for example to help online transactions work effectively. If this is the case, the local terms for that application will make this clear and you should refer to those local terms for additional information.

Cookies on the Tower Hamlets Council website

Tower Hamlets Council uses cookies within the following applications for the smooth running of its website but does not use the information collected to match any individual’s identity. Tower Hamlets Council also automatically receives and records information on server logs from your browser including your IP Address and the page you requested. This enables us to monitor overall site usage and identify technical errors. If you choose to disable cookies, you may still use this website, however, you may have limited access to some pages.

Google Site Search and Google Analytics

For more information on cookies set by Google Analytics or Google Site Search, including information on how to opt out please go to: http://www.google.com/intl/en/privacypolicy.html

For information on how to opt out of Google Analytics to to http://tools.google.com/dlpage/gaoptout.

The following applications use cookies for the duration of the user session for authentication purposes ort for the smooth running of the site. No user information or tracking information is stored in these application’s cookies.

• Customer Engagement Portal
• Planning database
• My Tower Hamlets Accounts
• Jobs portal

Third party cookies

Please note that during your visits to our website you may notice some cookies that are not related to Tower Hamlets Council web content. When you visit a page with content embedded from, for example, SurveyMonkey, YouTube or Facebook, you may be presented with cookies from these websites. Tower Hamlets Council does not control the dissemination of these cookies. You should check the third party websites for more information about these.

For more about website cookies, including how to control and delete them, go to http://www.aboutcookies.org/

Cookies and session cookies that we set on the .towerhamlets.gov.uk domain.

Cookies set while using our website by third party suppliers