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Answer:

From May 2023 the voting system, at the elections listed below, will be changing from a supplementary vote system to a simple majority voting system.

This is traditionally known as ‘first past the post’ where you vote for one candidate only and the candidate with the most votes will win.

Candidates will no longer have to secure a certain number of votes; they will just have to win more votes than any other candidate.

The voting system will be changed in all elections for: 

  • local authority (council) mayors in England
  • combined authority mayors
  • Police and Crime Commissioners in England and Wales
  • the London Mayor
Answer:

Data controller and purpose

This privacy notice applies to you and the London Borough of Tower Hamlets (“the council”). The council takes the privacy of your information very seriously.

This privacy notice applies to the council’s use of the data provided by you or collected by the council in relation to your claim for Benefits and use of our service.

It is important that you understand that sometimes we will need to share your data with other organisations and agencies where necessary.

The information you provide to us as part of your claim for benefit will be used by the London Borough of Tower Hamlets’ Benefit Service, to process:

  • Housing benefit
  • Council tax reduction/benefit
  • Council tax hardship discounts
  • Free school meals
  • School clothing grant
  • Discretionary housing payments
  • Tower Hamlets and Canary Wharf Trust applications.

We process your data in accordance with the General Data Protection Regulation (GDPR) and if you have any concerns the council’s Data Protection Officer can be contacted on DPO@towerhamlets.gov.uk.

We may verify the information you have provided with other sources as allowed by the law. This includes information about other people who live in your household.

Condition for processing personal data

The council has a statutory duty to process your personal data in relation to your claim for benefit. The type of information we collect is:

  • personal, family and household details,
  • ID and supporting evidence, including NINO
  • accommodation details
  • financial details including income and savings
  • employment and education details
  • contact details and electronic means of communication details.

We have a responsibility to process this information under the provisions of:

  • Local Government Finance Act 1992
  • The Social Security Contributions & Benefits Act 1992
  • The Housing Benefit Regulations 2006.

 Article 6 of GDPR allows for processing this data.

Article 6 DPR Lawfulness of processing

  1. Processing shall be lawful only if and to the extent that at least one of the following applies:
    (a) the data subject has given consent to the processing of his or her personal data for one or more specific purposes
    (b) Processing is necessary for compliance with a legal obligation to which the controller is subject
    (c) processing is necessary in order to protect the vital interests of the data subject or of another natural person
    (d) processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

Any delay in you providing the information requested may result in a delay in providing appropriate services.

In some circumstances, to help in processing your claim the council will also collect your contact details such as telephone numbers and email address. This is used for the collection and verification of information.

How long do we keep your information?

We will only hold your information for as long as is required by law and to provide you with the necessary services. This is likely to be for 7 years after the case is closed.

For further details, you can view our retention policy.

We may also anonymise some personal data you provide to us to ensure that you cannot be identified and use this for statistical analysis of data to allow the council to effectively target and plan the provision of services.

Information sharing

Your personal information may be shared with internal departments or with external partners and agencies involved in delivering services on our behalf. As stated above this will include:

  • HMRC
  • Valuation Office Agency
  • Organisation identifying and preventing fraud
  • Council Tax department
  • Department for Work and Pensions
  • Schools and colleges and the Student Loan Company
  • electoral registration
  • your landlord (although we will seek your explicit permission to do this)
  • other local authorities.

For certain activities we may also use intermediaries to help in the delivery of our service to you.

The council has a duty to protect public funds and may use personal information and data-matching techniques to detect and prevent fraud, and ensure public money is targeted and spent in the most appropriate and cost-effective way.

Information may be shared with internal services and external bodies like the Audit Commission, Department for Work and Pensions, other local authorities, HM Revenue and Customs, and the Police. This activity is carried out under Article 9(2)(b) of the GDPR, under social protection law.

We have a duty to improve the health of the population we serve. To help with this, we use data and information from a range of sources including hospitals to understand more about the nature and causes of disease and ill-health in the area.

This data would normally be anonymised and never used to make decisions on a specific individual or family.

Your rights

We process your data in accordance with the General Data Protection Regulation (GDPR) and if you have any concerns the council’s Data Protection Officer can be contacted on DPO@towerhamlets.gov.uk.

If you are unsatisfied with our response you have a right to complain to the Information Commissioner’s Office (ICO). You can report a concern by visiting the ICO website.

Answer:

Data Controller and Purpose

The information provided by young people, education providers and public bodies will be used by the London Borough of Tower Hamlets’ Young Workpath Service.

We have a legal responsibility to encourage, enable and assist young people aged 16-19 year olds (or up to 25 year olds with SEND) who are not in education, employment or training (NEET) to participate in education, employment or training.

We are also responsible for reporting monthly to the Department of Education (DfE) with regards to Raising the Participation Age (RPA) data. The RPA relates to the requirement for all young people in England to continue in education or training until their 18th birthday.

In addition, we report on young people who receive an offer under the September Guarantee, the Activity (destination) Survey of young people who complete compulsory education, and every month the rates of young people who are participating, those who are NEET, young people whose destinations are unknown (not known), and combined NEET/not known.

Local authorities must report to the Department for Education’s (DFE) National Client Caseload Management Information System (NCCIS) by using their Local Client Caseload Information System (CCIS).

Tower Hamlets Council is the Data Controller.

We process your data in accordance with the General Data Protection Regulation (GDPR) and if you have any concerns the council’s Data Protection Officer can be contacted on DPO@towerhamlets.gov.uk.

Condition for processing personal data

The information we hold is to support the provision of education, employment and training for young people. The information is provided by young people, education providers and public bodies.

Some of the information we hold are personal, such as your name, address, contact details, date of birth, gender, ethnicity, unique pupil number (UPN), qualifications, contact(s) with us, including actions plans. We also hold information on what course, job or training placement you do after Year 11. Some of the information we hold could be sensitive, such as your health record, SEND status, problems you have had at school or home, housing difficulties or periods of unemployment if applicable.

It is necessary for us to process your data under the GDPR.

Section 68 of the Education and Skills Act 2008 places a duty on local authorities to encourage, enable and assist young people aged 16-19 year olds (or up to 25 year olds with SEND) who are not in education, employment or training (NEET) to participate in education, employment or training.

Section 10 places an additional duty on local authorities under Raising the Participation Age (RPA) to promote the effective participation in education and training of 16 and 17 year olds in their area with a view to ensuring that those persons fulfil the duty to participate in education or training, and to identify 16 and 17 year olds who are not participating in education or training.

Local authorities must make arrangements – i.e. maintain a tracking system.

Tracking young people’s participation successfully is a key element of this duty. This may be through the supply of information by education providers, other services within the local authority area and public bodies such as health, youth offending teams and Jobcentre Plus, as well as through direct contact with young people.

Section 72 requires education providers to provide relevant information about students to local authorities to enable them to carry out their duties under section 68. There is an equivalent duty under Section 14 that requires education providers to supply information to local authorities to enable local authorities to carry out their RPA duties (i.e. notify a local authority when a 16 or 17 year old has ‘dropped out’ and therefore no longer meeting their duty to participate).

Section 77 provides additional data sharing powers (i.e. supply of information by other services within the local authority and public bodies) to support local authorities to deliver their duties under section 68.

We only share relevant information about young people, with their explicit consent with professionals who have a legitimate interest in their progress, such as their current or previous education provider, other advisers, the local authority and potential employers and education providers.

A delay in you providing the information requested may result in a delay in providing appropriate services.

How long do we keep your information?

We will only hold young people’s information for as long as is required by law and to provide them with the necessary services. Records are archived for 12 months following the upper limit of the cohort age (age 19 or up to 25 with SEND) and then fully deleted from the database.

We may also anonymise some personal data provided to us to ensure that individuals cannot be identified and use this for statistical analysis of data to allow the Council to effectively target and plan the provision of services.

Information sharing

Your personal information may be shared with internal departments or with external partners and agencies involved in delivering services on our behalf.

The council has a duty to protect public funds and may use personal information and data-matching techniques to detect and prevent fraud, and ensure public money is targeted and spent in the most appropriate and cost-effective way. Information may be shared with internal services and external bodies like the Audit Commission, Department for Work and Pensions, other local authorities, HM Revenue and Customs, and the Police. This activity is carried out under social protection law.

We have a duty to improve the health of the population we serve. To help with this, we use data and information from a range of sources including hospitals to understand more about the nature and causes of disease and ill-health in the area. This data would normally be anonymised and never used to make decisions on a specific individual or family.

Your Rights

You can find out more about your rights on our data protection page and this includes details of your rights about automated decisions, such as the ranking of Housing Applications, and how to complain to the Information Commissioner.

Answer:

Anti-social behaviour (ASB) covers a broad range of issues. It's behaviour that causes nuisance, harassment, alarm and distress to individuals and the community. 

Together with our partners we can support you with ASB from:

Drug and alcohol abuse 

This includes irresponsible drinking and drug-related litter such as needles and alcohol cans.

Threatening or abusive behaviour

This is verbal abuse or threatening behaviour that causes nuisance, harassment, alarm or distress.
The behaviour can be deliberate or not.

Vandalism

 This is when someone has damaged or destroyed public or private property on purpose.

Aggressive and persistent begging

This is begging that makes people feel intimidated or hassled to give money.

Encampments

These are tents or temporary shelters put up by individuals and/or groups. If this causes nuisance, alarm and/or distress to other people it can be anti-social behaviour.

Please note that rough sleeping alone is not considered ASB. Visit the helping the homeless page to get more information on how to support a person who is homeless.

Sex working and prostitution

This includes soliciting/prostitution, brothels, kerb crawling, and sex work that causes ASB (e.g. condom littering, screaming or fighting )

Public urination or defecation

This is someone going to the toilet in a public or communal place.

Vehicle related ASB 

This can be nuisance behaviour inside or around a vehicle(s).

Noise nuisance (non-statutory)

This is unreasonable noise that causes nuisance, alarm and distress. 

It can be from:

  • unreasonable/avoidable domestic noise
  • intentional noise like shouting, arguing, swearing or playing music

What non-statutory noise nuisance can the council deal with?

We can only deal with complaints within:

  • privately rented properties
  • privately owned properties
  • parks and open spaces

What about in social housing or housing association properties?

Please send complaints directly to the organisations in charge.

Answer:

253 Whitechapel Road, E1 1DB

Opening hours

  • Monday to Friday, 9.30am to 6pm
  • Saturday, 9.30am to 5.30pm

How to book

  • Book an appointment through the NHS website or by calling 119
  • Walk-in appointments also available for people aged 16 and over.

 

 

Answer:
  • If you’ve tested positive for Covid-19, you need to wait four weeks (28 days) from the day of your positive test to have your booster
  • This gap will help to separate any side effects of the vaccine from effects of your illness
  • If you’ve already booked your booster appointment and then test positive, make sure to log on to the NHS website or call NHS 119.
Answer:

50 Wapping Lane, E1W 2RL

Opening hours

  • Monday, 9am to 7pm
  • Tuesday to Thursday, 9am to 7.30pm
  • Friday, 9am to 7pm
  • Saturday, 9am to 3pm

How to get vaccinated

  • Book an appointment through the NHS website or by calling 119.
Answer:

Mayor’s Education Maintenance Allowance and University Bursary Award Schemes Privacy Notice

Data Controller and Purpose

The information you provide will be used by the London Borough of Tower Hamlets’ School Governance,Information and Traded Service, to process your personal data submitted with the application. Tower Hamlets Council is the Data Controller.

We have received personal data from you and will use this for processing your application, this includes processing of application queries. It is important that you understand that we will need to share your data with other agencies where necessary and appropriate and that by completing the application process, you understand that your data may be shared. We will use your personal data to carry out eligibility checks such as attendance at education institutions prior to any payment being made, Local Authority checks on benefits, and conducting surveys and processing your feedback regarding the schemes we deliver as part of the evaluation and monitoring process, to assess the quality of our services and use statistics to inform and improve our service delivery.

We process your data in accordance with the General Data Protection Regulation (GDPR) and if you have any concerns the Council’s Data Protection Officer can be contacted on DPO@towerhamlets.gov.uk

Condition For Processing Personal Data

It is necessary for us to process your personal data (name, address, contact details), under the GDPR with consent, and more personal data (date of birth, health, personal and household circumstances) as necessary for explicit consent, and for equalities data, a task carried out in the public  interest and a substantial task in the public interest.

A delay in you providing the information requested may result in a delay in providing appropriate services.

How long do we keep your information?

We will only hold your information for as long as is required by law and to provide you with the necessary services. This is likely to be for 7 years after the case is closed.

We may also anonymise some personal data you provide to us to ensure that you cannot be identified and use this for statistical analysis of data to allow the Council to effectively target and plan the provision of services. 

Information sharing

Your personal information may be shared with internal departments or with external partners and agencies involved in delivering services on our behalf. As stated above this will include London Borough of Tower Hamlets Revenues and Benefits Services, Governors and Information Service, DWP, external education institutions/settings such as sixth form, colleges, universities as required.

The council has a duty to protect public funds and may use personal information and data-matching techniques to detect and prevent fraud, and ensure public money is targeted and spent in the most appropriate and cost-effective way. Information may be shared with internal services and external bodies like the Audit Commission, Department for Work and Pensions, other local authorities, HM Revenue and Customs, and the Police. This activity is carried out under social protection law.

We have a duty to improve the health of the population we serve. To help with this, we use data and information from a range of sources including hospitals to understand more about the nature and causes of disease and ill-health in the area. This data would normally be anonymised and never used to make decisions on a specific individual or family.

Data Transfer to non EEA territory

We will not transfer your data outside of the EEA.

Automated decision making and Profiling

The service will process some of the data by computer and may therefore make automated decisions on your case. You can ask for this to be explained to you, please see the ‘your rights’ link below. We may also to some degree use the data to build a profile for you regarding service provision and priority.

Your Rights

You can find out more about your rights on our Data Protection page and this includes details of your rights about automated decisions, such as the ranking of Applications, and how to complain to the Information Commissioner. 

Answer:
  • Yes, if you are housebound, you can get a Covid-19 booster at home
  • You will be contacted by your GP to arrange a visit
  • If you have not been contacted, please call your GP.
Answer:

What is a contact?

You are a contact of someone who has possible or confirmed COVID-19 if: 

  • You live in the same household as another person who has COVID-19 symptoms or has tested positive for COVID-19 
  • You have been notified by NHS Test and Trace that you are a contact of person who has had a positive test result. 

What has changed? 

  • If you are fully vaccinated or are under the aged of 18 years and 6 months you are not legally required to self-isolate, but you are strongly advised to take a lateral flow test every day for 7 days and to self-isolate and arrange to have a PCR test if any of these test results are positive. 
  • If you are aged 18 years and 6 months or over and not fully vaccinated, you are legally required to stay at home and self-isolate 
  • Fully vaccinated means that you are 14 days after having received two doses of an approved vaccine (Pfizer, AstraZeneca, Moderna). 
  • Read more on GOV.UK if you share a household with someone who has symptoms or who has tested positive or if you are a contact of someone outside of your household.

Why has this changed? 

  • You can still carry and pass on COVID-19 if you are vaccinated. 
  • Lateral flow tests are very good at detecting the virus even if you have no symptoms 
  • The high levels of Omicron we are seeing and its faster spread mean that the chances of you carrying the virus if you are a contact are higher than they were before 
  • Taking a lateral flow test means that the virus is picked up faster and the risk of spread is lower if you self-isolate when positive. 

How do I get a lateral flow test? 

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