FAQ

• Chrisp Street delivers

The government has set up a Fund to support the remediation of buildings that have ACM and other types of cladding.  The second round of the Fund was launched in July 2022.

For more details please see:

• Building Safety Fund guidance for new applications from July 2022
• Remediation of non-ACM buildings
• Find support as a leaseholder or residents of a building in the Building Safety Fund process

If you need help with the terminology used by the Fund, please read the Building Safety Fund: Leaseholder and Resident Service glossary.

Making an application to the Building Safety Fund is a complex process.  Applications to the Building Safety Fund are made by the Freeholder/Managing Agent/Right to Manage Company rather than individual leaseholders. 

The Association of Residential Managing Agents (ARMA) have useful information that explains what managing agents / freeholders have to do to complete a Building Safety Fund application.

The government has published guidance for leaseholders or residents of a building where an application is underway from the Building Safety Fund.

As foxes do not pose a direct threat to public health, we do not consider them to be pests. We accept that they can cause problems though.

Like other London boroughs, we do not trap or destroy foxes as this is not effective. When a fox is removed another fox will take over the vacant area.

Advice is available from The Fox Project charity website. You can also contact them on 01892 824 111 or email fox@foxproject.org.uk.

We have suggestions on how to minimise the problems foxes can cause.

Emptying dustbins or tearing refuse sacks

Foxes, cats, rats and dogs can all spread rubbish around. The easiest way to solve this is to keep lids on bins and don’t leave food waste outside in bags or bin-liners.

Disturbance at night by calling and barking

Between December and February female foxes (vixens) make a screaming sound at night to show they are ready to mate. You can buy a strong-smelling repellent to discourage foxes.

Marking territory with droppings and scents

Foxes communicate with each other using scents with strong-smelling urine or faeces used to mark their territories. If you can, remove the reason for foxes marking your garden as part of their territory. This could mean removing easy sources of food. Blocking holes in fences used for access or preventing access to resting places under sheds or elsewhere can also help.

Threats to smaller household pets

Foxes pose no threat to dogs and will rarely attack a cat. If you have smaller pets or chickens in your garden, make sure you keep them in secure hutches or enclosures, especially overnight.

We are currently unable to provide a pest control service for pigeons. If pigeons are creating a nuisance and fouling on your property, please contact our Environmental Health team on Environmental.Health@towerhamlets.gov.uk or call 020 7364 5008.

Residents in properties managed by Registered Social Landlords should contact their Housing Officer.