Home Housing Housing Options Service Homelessness prevention Homelessness prevention: private sector renting
Moving out of your temporary accommodation over Christmas?

You will be charged the full rent until the keys for your accommodation are returned. If you live in a property where the repairs are managed by an agent, please contact the agent directly to hand in your keys and to obtain a receipt. Please do not leave keys in the property.

For all other properties, the housing options service at the Town Hall, 160 Whitechapel road, London E1 1BJ, will re-open on Thursday 2 of January 2025. You need to return your keys to the office before midday to avoid charges.

Please remember to notify your housing officer, housing benefit and Council Tax.

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Homelessness prevention: private sector renting

An alternative to making a homeless application is considering renting accommodation through the private sector. Privately renting a property gives you, as a tenant, more control over important factors such as:

  • location
  • facilities
  • schooling
  • access to services

The Housing Options Service has a number of ways to help you into privately rented accommodation, including the rent deposit scheme, and we can provide you with details of local accommodation agencies. There are also other opportunities for getting financial assistance with paying your deposit or rent in advance .

Get more housing advice and find out how we can help you to find a new home.