Payment options

 

Payment options
Option InvoiceResident leaseholders Non-resident leaseholders Terms of payment
1

5% discount 

Over 1000

Yes

Yes 

You must pay the full amount within the date of your invoice

2 year interest rate 

Over 1000 

Yes

Yes 

Up to 24 monthly direct debit installments

Minimum monthly payment £100 

Up to five year payment period - partially interest bearing 

Over 2000

Yes 

No 

Up to 60 monthly direct debit installments

Minimum monthly payment £100

Interest free: Years 1-2

Interest charged: Years 3-5

Up to 10 year payment period - partially interest bearing 

Over 10000

Yes 

No

Up to 120 monthly direct debit installments

Minimum monthly payment £100

Interest free: Years 1-2

Interest charged: Years 3-10 

Voluntary charge on property 

No invoice limit

Yes

Only leaseholders over 60 or on full benefits

No

Subject to Financial Inclusion Officer’s approval

Loan arrangement fee applies

Compound Interest of 0.5% above the council borrowing rate (currently (5.35%) will be added to the debt each year)

 

 

Statutory loan 

No invoice limit 

Yes

Yes

Terms and conditions apply. Please call 020 7364 5015 for more details

Tell us if you are finding it difficult to pay your bill. We are here to give you the help and support you need to manage your payments.

We can help you work out which one of our payments methods is best for you and check that you are receiving all the benefits you are entitled to. We will work with you to help you get your service charge account back on track.

We can also put you in touch with agencies that give free specialist advice. There will always be a way we can help, in whatever financial circumstances.