Community engagement strategy

The council’s Strategic Plan 2022-2026 has a priority to create a council that listens and works for all communities.

This can only be possible through strong community engagement.

We have launched an ambitious Community Engagement Strategy 2024-2028 which sets out our vision for community engagement and how we will achieve it.

Our vision and objectives

Our vision is to create ‘a council that listens to communities to build a borough that works for everyone.

The strategy has six objectives:

a joined-up approach to co-ordinating and planning community engagement leads to better outcomes
we work together with the community to make decisions that improve the borough
we know how to reach the community and make sure seldom-heard groups can fully take part in community engagement
the community understands how their involvement has influenced decisions
our staff have the knowledge, skills and resources needed to engage with the community effectively
residents get more involved in their community.

Download the full Community Engagement Strategy 2024-2028 document which includes the delivery plan.

To develop the strategy, we worked in partnership with residents, staff, partner organisations and councillors. In total, 328 people took part.

Those who took part had the opportunity to:

We did this through an online survey, workshops and pop-up stalls in community places. View the consultation report.

To ensure we deliver the strategy successfully we will monitor impact each year by

setting up a strategy delivery group with the council and partners
measure how involved residents feel through the Annual Residents Survey
conduct a survey of 100 residents who have taken part in community engagement each year to drive improvement.

To discuss the strategy with the team, please contact engagement@towerhamlets.gov.uk.