How a whistleblowing complaint is dealt with

Step 1

• You believe there has been a fraud, criminal activity and/or unethical conduct etc.
• You also believe your concern is serious and well founded.
• You wish to know what to do and who to contact?

Step 2

There are 3 options to take it forward:

• You can raise your concern in confidence and speak to a senior manager. What happens next?
• You can call the Whistleblowing Hotline on 0800 528 0294.  What happens next?
• You can complete an online Blow the Whistle report form. This will go to the monitoring officer through a confidential email address: whistleblowing@towerhamlets.gov.uk

Step 3 - What will happen if I ring the hotline or speak with a senior manager?

• The hotline officer / senior manager will take your details and information about your concern.
• They will fill in the Blow the Whistle report form. 

Step 4 - Receipt by the monitoring officer

• After the monitoring officer gets the report, they give it a reference number.
• Receipt confirmation will be sent to you. This will be within 5 working days from the first working day after it was received.

Step 5

• The concern will be reviewed. A decision will be made about how to proceed with it.

Step 6

• You will be told in writing if the matter will be investigated as a whistleblowing concern.
• If so, an investigator will be appointed.
• You will be told within 15 working days from the first working day the report was received. 
• If it needs to be dealt with by another council procedure, it will be referred. If so, you will also be told in writing about this.