Housing service: Busy phone lines

Our phone lines are very busy at the moment. Please be patient, our team will speak to you as soon as they can. If you must call, please avoid calling during peak hours: 12pm to 2pm and 3pm to 4pm.

If you are calling about the MOPAC charge letter or SMS, please visit the MOPAC page.

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Tenant and leaseholder engagement strategy

In this section you can find out about the various ways you can get involved in shaping our housing services and other 
engagement opportunities.

Read the Tenant and Leaseholder Strategy 2024.

Sign up to join our Getting Involved Register and we will keep you informed of opportunities to get involved.