Theme 1 - Tackling Cost of Living Crisis Scheme 1 – Advice, information, and crisis support

Overview

Tower Hamlets Council Strategic Plan 2022-2026 sets out our commitment to support our most vulnerable residents during challenging times and to work tirelessly to tackle inequality. One of the priorities of the Plan is tackling the cost of living crisis.

 

Projects approved under this scheme are delivering services to mitigate and reduce levels of poverty by supporting vulnerable residents and low-income households to access their rights, understand their obligations and maximise their incomes.

Outcomes

The outcome we want to achieve through this scheme are:

  • Increased access for residents to social welfare advice and income from benefits
  • Residents reporting/ experiencing improved personal budgeting, financial stability, and a reduction in personal debt
  • Residents are helped to reduce the negative impacts of welfare reforms and housing re-possessions.
  • Residents in crisis are supported
  • Residents grow and develop new capabilities which stop them falling into poverty and help them escape it
  • Better health and enhanced wellbeing, including access to housing
  • Supporting residents to get access to nutritious food and drink
  • Preventing residents from going into a crisis
  • Better health and enhanced wellbeing, including access to housing
  • Supporting residents to get access to nutritious food and drink
  • Access to safe spaces where people build relationships and feel supported
  • Local residents gain Learning to Advise and other accredited advice qualifications
  • Local residents have improved opportunities for paid employment in the advice sector
  • Improved quality of advice service received by local residents
  • Increased access to high quality social welfare and law information for residents and advisors
  • Continuation and development of local advice forums.

Priorities

6 organisations providing services to meet the following priorities:

  • Information, advice and representation concerning individuals’ legal rights, particularly for vulnerable, marginalised and hard to reach groups, including disabled people
  • Immigration/asylum advice and casework
  • Debt advice and support with budgeting and financial stability, particularly for vulnerable, marginalised, and hard-to-reach groups
  • Support with welfare benefits
  • Housing/homelessness advice and casework
  • Employment advice
  • Income maximisation
  • Support for residents in crisis, especially those needing immediate support

Projects

A total of £3,075,000 worth of projects have been funded under MCGP Theme 1 Scheme 1 to deliver projects until 31st March 2027. Below are the list of projects which have been funded.

Organisation name

Project Title

Project description

Amount (£)  (Total 41 Months)

East End Citizens Advice Bureau

Advice Tower Hamlets

Advice Tower Hamlets project includes providing free, confidential, independent, quality assured-advice to help Tower Hamlets residents resolve their cost-of-living issues relating to welfare benefits, housing, money/debt, employment, immigration, consumer, education, community care, family and personal issues at a generalist/specialist level.

 

2,460,000

First Love Foundation

First Love Foundation Advice and Advocacy Service

Tower Hamlets residents have access to First Love Foundation’s AQS-accredited welfare rights advice and advocacy service in person, by telephone and through community outreach.

 

102,500

The Felix Project

Supporting residents of Tower Hamlets who are in Crisis to get access to nutritious food

This project includes providing nutritious food and meals for 40,000 people in Tower Hamlets – each year – who  are currently facing food insecurity and hunger.

 

102,500

Stifford Centre Limited

Advice and Crisis Support Project

The Stifford Centre is delivering a comprehensive ‘Advice and Crisis Support Project', offering welfare benefit, debt, housing, employment & financial advice, emotional support, and peer-mentoring to local residents. Additionally, the project manages a 'Crisis Support Fund' for emergency assistance, actively addressing the cost-of-living crisis.

 

102,500

Community of Refugees from Vietnam - East London

Support and Advice for Older People in Vietnamese and Chinese Communities

The "Older People Vietnamese and Chinese Project" offers crucial support and guidance to the Vietnamese and Chinese communities in Tower Hamlets. Organisation provides comprehensive assistance to individuals aged over 50, delivering valuable advice and information.

 

68,333

Wapping Bangladesh Association (Bangladesh Youth Movement, Tower Hamlets Parents Centre, Boundary Community School, Wapping Noorani Masjid & Community Centre)

Tower Hamlets Bangladeshi & BAME-Led Advice Forum

Tower Hamlets Bangladeshi & BAME-Led Advice Forum is a consortium of trusted and embedded local charities, led by Wapping Bangladesh Association, working together to bring quality information, advice, guidance and support to people at risk during the Cost-of-Living Crisis.

239,167