Contact our press office

Welcome to the online press office for the London Borough of Tower Hamlets. We handle all media enquiries for the council and its employees.

Contact the press office

Media enquiries

Journalists can call 020 7364 4389 between 9am to 5pm, Monday to Friday. We may ask you to follow up your call with an email to communications@towerhamlets.gov.uk.

We always have a communications officer available out of business hours, 365-days a year, for any urgent queries. Call the press office number which will divert to the on-call officer’s mobile during these hours.

We aim to respond to all queries as soon as possible, particularly with broadcast and hard-print deadlines. Depending on the nature of your query it can take longer than a working day to respond. So where possible please allow enough time in your planning for the team to respond.

We also aim to support student journalists with their assignments. This may not always be possible due to available resources and the need to prioritise working journalists.

You can get information from council services at any time through Freedom of Information requests which are handled within the statutory timelines.

Please note the press office is unable to deal with customer service enquiries at any time. Customer service enquiries that come through to the press office will be diverted to the council switchboard/customer services team. The council switchboard number is 020 7364 5000.

Filming in Tower Hamlets

Though not part of Tower Hamlets Council, the Film office acts as the interface between film makers, the council and the local community to promote the borough as a world-class film location. Find out more about how they can help.

Non-press enquiries

If you have a non-press enquiry, please contact the council switchboard on 020 7364 5000 to be transferred to the relevant service.