FAQ

Data controller and purpose

The information you provide will be used by the London Borough of Tower Hamlets’ Sustainable Development Team, to process your Residential Energy Efficiency Programme application form. Tower Hamlets Council is the Data Controller and T.S.G. Building Services PLC is the Data Processor.

We process your data in accordance with the General Data Protection Regulation (GDPR) and if you have any concerns the Council’s Data Protection Officer can be contacted on DPO@towerhamlets.gov.uk. 

Condition for processing personal data

It is necessary for us to process your personal data such as name, address, contact details, date of birth, benefit award, property ownership, under the GDPR article 6 consent and article nine explicit consent.

A delay in you providing the information requested may result in a delay in providing appropriate services.

How long do we keep your information?

We will only hold your information for as long as is required by law and to provide you with the necessary services. This is likely to be for six years after the case is closed. For further details, you can view our retention policy.

We may also anonymise some personal data you provide to us to ensure that you cannot be identified and use this for statistical analysis of data to allow the Council to effectively target and plan the provision of services.

Information sharing

Your personal information may be shared with internal departments or with external partners and agencies involved in delivering services on our behalf. As stated above this will include sharing your information with our delivery partner T.S.G. Building Services PLC. We may also share your information with internal departments within our own service.

The council has a duty to protect public funds and may use personal information and data-matching techniques to detect and prevent fraud, and ensure public money is targeted and spent in the most appropriate and cost-effective way. Information may be shared with internal services and external bodies like the Audit Commission, Department for Work and Pensions, other local authorities, HM Revenue and Customs, and the Police. This activity is carried out under social protection law.

We have a duty to improve the health of the population we serve. To help with this, we use data and information from a range of sources including hospitals to understand more about the nature and causes of disease and ill-health in the area. This data would normally be anonymised and never used to make decisions on a specific individual or family.

Your rights

You can find out more about your rights on our data protection page and this includes details of your rights about automated decisions, such as the ranking of Housing Applications, and how to complain to the Information Commissioner.

St Andrews Youth Developments Trust

Club location:
St Elizabeth Primary School,
Bonner Road,
E2 9JY

Contact details:
Email:Standrewsyouthdevelopments@gmail.com
Telephone: 07956 298 469

Delivery dates
Please contact for timings

• Monday 7 April to Friday 11 April and Monday 14 to Wednesday 16 April 2025

Sportscool East London

SEND spaces available at both clubs

Club locations:

• Club 1 - Bonner Primary School, 2C Ropery Street, London, E3 4QE
• Club 2 - Hermitage Primary School, Vaughan Way, London, E1W 2PT

Contact details:
Email: eastlondon@sportscool.org
Telephone: 07707 861 027

Delivery dates:

• Monday 7 April to Thursday 10 April 2025
• Monday 14 April to Thursday 17 April 2025

Ocean Youth Connexions

Club location:
Ocean Tenants Leaseholders Association, Forecourt Anson House, Ernest Street, London, E1 4SE

Contact details:
Email: tla@oceanyc.org

Delivery dates:
12 to 3.45pm

• Monday 7 April to Thursday 10 April 2025
• Monday 14 April to Thursday 17 April 2025

The Shadwell Community Project (Glamis Adventure Playground)

Club location:
Glamis Adventure Playground, Glamis Road, E1W 3EG

All children 8+ must register online via our website before attending if they have not attended this club before.

Register on the Glamis Adventure Playground website.

Delivery dates
11.30am to 5pm

• Tuesday 8 April to Friday 11 April 2025
• Monday 13 April to Thursday 16 April 2025

Sama Centre Ltd

Club location:
SAMA Centre, 544 Roman Road, London, E3 3ES

For more visit the Sama Academy Instagram and Sama Centre TikTok pages

Booking link:
Book on the Sama Centre

Contact details:
Email: badr@samaacademy.co.uk

Delivery dates

• Monday 7 April to Thursday 10 April 2025
• Monday 14 April to Thursday 17 April 2025

Beyond the Bias

Club locations:
Island house Community Centre, Roserton Street, E14 3PG
and
Poplar Baths leisure centre, 170 E India Dock Road, London, E14 0ED

Sign up for the Beyond the Bias session

Contact details:
Email: info@beyondthebias.co.uk
Telephone: 07735 309 265

Delivery dates

• 10am to 2pm Island House Community Centre
• 10am to 2pm Poplar Baths Leisure Centre
• Monday 7 April to Thursday 10 April 2025
• Monday 14 April to Thursday 17 April 2025

Vallance Community Sports Association

Football session

Club location:
Mile End Leisure centre pitch 3/4, 190 Burdett Road, Mile End, London, E3 4HL

Contact details:
Email: info@vallancecsa.org.uk
Telephone: 07956 835 811  

Delivery dates:
10am until to 2pm

• Week 1: Tuesday  8 April to Thursday 10 April 2025
• Week 2: Tuesday 15 April to Thursday 17 April 2025

Girls Club session
Club location:
Hason Raja centre, 117 Vallance Road, London, E1 5BW

Contact details:
Email: henaakhtar1952@gmail.com
Telphone: 07538 882 269

Delivery dates:
Week 1

• Friday 4 April: 4 to 7pm, Registration
• Tuesday 8 April: 2 to 6pm (Hason Raja centre)
• Wednesday 9 April: 2 to 6pm  (Hason Raja centre)
• Thursday 10 April: 2 to 6pm (Hason Raja centre)
• Thursday 11 April: 2 to 6pm  (Trip TBC)

Week 2

• Tuesday 15 April : 2 to 6pm  (Hason Raja centre)
• Wednesday 16 April: 2 to 6pm (Hason Raja centre)
• Thursday 17 April: 2 to 6pm ( Trip TBC)
• Friday 18 April: 2 to 6pm (Hason Raja centre)

SEND Club session
Club location:
Hason Raja centre, 117 Vallance Road, London, E1 5BW
Email: iqbal.husssain@vallancecsa.org.uk
Telephone: 07961 483 199

Week 1

• Tuesday 8 April: 10am to 2pm, Registration and indoor activities (Hason Raja centre)
• Wednesday 9 April:10am to 2pm (Hason Raja centre)
• Thursday 10 April: 10am to 3pm (Trip TBC)
• Sunday 13 April: 10am to 2pm (Hason Raja centre)

Week 2

• Tuesday 15 April: 10am to 2pm (Hason Raja centre)
• Wednesday 16 April: 10am to 2pm (Hason Raja centre)
• Thursday 17 April: 10am to 3pm (Trip TBC)
• Sunday 20 April: 10am to 2pm (Hason Raja centre)

First Kicks Sports Ltd

SEND spaces available

Club location:
St Agnes Catholic Primary School, Rainhill Way, Bow, London, EN3 3ER

Book a spot on the First Kicks website

Delivery dates:

• Week 1
  Monday 14 April to Thursday 17 April 2025, 9.30am to 3pm
• Week 2
  Tuesday 22 April to Friday 25 April 2025, 9.30am to 3pm

SimpleGifts: Unitarian Centre for Social Action

Club location
SimpleGifts: Unitarian Centre for Social Action, 117 Mansford Street, London, E2 6LX

Booking:
Email: info@simplegiftsucsa.org.uk
Telephone: 020 7739 9930

Delivery dates:
11.30am to 3.30pm

• Week 1
  Monday 7 April to Thursday 10 April 2025
• Week 2
  Monday 14 April to Thursday 17 April 2025

Kobi Nazrul Primary School

Club location:
Kobi Nazrul Primary School, Settles Street, Stepney, E1 1JP 

Kobi Nazrul Primary School registration form

Contact details: 
Email: admin@kobinazrul.towerhamlets.sch.uk

We are running 10am to 2pm.

Delivery dates:

• Monday 14 April to Friday 18 April 2025

Tower Hamlets Education Foundation/Booster

Club locations:

• Club 1 - Idea Store Bow, Roman Road Market, 2 Gladstone Place, London, E3 5ES
• Club 2 - Idea Store Chrisp Street, 1 Vesey Path, East India Dock Road, London, E14 6BT

Contact details:
Email: towerhamlets.ef@gmail.com

Delivery dates:

Please contact club for timings.

• Week 1
  Tuesday 8 April to Thursday 10 April and Saturday 12 April 2025

• Week 2
  Tuesday 14 to Thursday 17 April and Saturday 19 April 2025

Capital Kids Cricket

Club location:
CKC Community Hub, 104 Cavell Street, E1 2JA

Book on the Capital Kids Cricket website

Contact details: 
Email: ckc.hub@ckc.london   

Delivery dates:

11am to 3.30pm

• Monday 7 April to Thursday 10 April 2025
• Monday 14 April to Thursday 17 April 2025

Trapped in Zone One

Club location:
Island Point Community Centre, 51 Sark Mews, London, E14 3PW

Book a place on the Trapped in Zone One website

Registration link

Email: hello@trappedinzoneone.com

Delivery dates:
12 to 4pm
Monday 7 April to Thursday 10 April and Monday 14 April to Thursday 17 April 2025

Tower Hamlets Youth League United

Club locations:

Club 1
Oxford House, Derbyshire Street, Bethnal Green, London, E2 6HG

Club 2
Mile End Leisure Centre, 190 Burdett Road, Mile End, E3 4HL

Club 3
Tower Hamlets Youth League United Cafe, Bromley By Bow Centre, St Leonard's Street, London, E3 3BS

Contact details:
Telephone: 07399 111 435
Email: thylunited@hotmail.com

Booking details:
All parents can contact us on 07399 111 435 or visit our site for registration at Bromley by Bow Centre (THYLU CAFE, St  Leaonard's Street, London, E3 EBT. Or Oxford House, Derbyshire Street, London, E2 6HG).

Delivery dates:

For timings, please contact the club.

• Monday 7 April to Sunday 20 April 2025

Weavers Adventure Playground Association

Club location:
Weavers Adventure Playground, Seabright Street, E2 0BB

Booking details: 
Parents/Guardians can book by phone or register on arrival.

Contact details:
Email: Weavers@btconnect.com
Telephone: 07526 237 951             

Delivery dates:
8 days from 11am till 6pm

Olive Tree Education

Club location:
Barkentine Community Hall, 12 Quarterdeck, Canary Wharf, London, 14 8SJ

Contact details:
Email: info.olivetreeeducation@yahoo.com 
Telephone: 07432 219 412

Delivery dates:
10am and pick up at 2pm

• Week 1:
  Monday 7, Tuesday 8, Thursday 10 and Friday 11 April 2025
• Week 2:
  Monday 14, Tuesday 15, Thursday 17, and Friday 18 April 2025

Canary Wharf Football Academy

Club location:

Club 1 - Sir John McDougal Gardens, London, E14 8LN

Ages: 4-19 years and must provide a HAF code

Contact details:

Email: Canarywharffa@outlook.com
Telephone: 07947 402 468

Delivery dates:
10am to 2pm

• Monday 7 April to Thursday 10 April 2025
• Saturday 12 April - Sunday 13 April 2025
• Saturday 19 April - Sunday 20 April 2025

Club 2 - The Quarterdeck Football Pitch Playground, London, E14 8SJ

Ages: 4-19 years and must provide a HAF code                                                                                                           

Contact details:
Email: Canarywharffa@outlook.com

Delivery dates:
10am to 2pm

• Monday 7 April to Thursday 10 April 2025
• Saturday 12 April to Sunday 13 April 2025
• Saturday 19 April - Sunday 20 April 2025

Club 3 - Bow Cross Community Hub, London, E3 3EY

Ages: 4-19 years and must provide a HAF code

Contact details:
Email – Canarywharffa@outlook.com

Delivery dates:
10am to 2pm

• Monday 7 April - Thursday 10 April 2025
• Saturday 12 April - Sunday 13 April 2025
• Saturday 19 April - Sunday 20 April 2025

Club 4 - Harkness House Community Centre, London, E1 1RX

Ages: 4-19 years and must provide a HAF code

Contact details:
Email: Canarywharffa@outlook.com

Delivery dates:
10am to 2pm

• Monday 7 April to Wednesday 9 April 2025
• Saturday 12 April, Monday 14 April to Wednesday 16 April and Saturday 19 April 2025

Isle of Dogs Multi Sports Club

Club location:

George Green School Sports, Manchester Road, London, E14 3DW

Contact details:
Email: derek.bennett@towerhamlets.gov.uk

Delivery dates:
Monday 7 April to Thursday 17 April 2025 (Mondays to Thursdays) 

Mile End Football Camp (Primary school age)

Club location: 

Mile End Mini Pitches, 190 Burdett Road, London, E3 4HL

Contact details:
Email: derek.bennett@towerhamlets.gov.uk

Delivery dates:

11am to 3pm
Monday 7 April to Thursday 17 April 2025 (Mondays to Thursdays)

Wise Youth Trust

Club location:

Club 1 - St. Peters Community Centre, 1 Marian Place, London, E2 9AX

Contact details:
Email: admin@wiseyouthtrust.com – Email for booking link
Telephone: 07376 590 378

Delivery dates:

• Monday 7 April to Saturday 12 April 2025
• Monday 14 and Tuesday 15 April 2025

Club 2 - Mile End Stadium, 190 Burdett Road, London, E3 4HL

Contact details:
Email: admin@wiseyouthtrust.com - Email for booking link
Telphone: 074362 69 681

Delivery dates:

• Monday 7 April - Saturday 12 April 2025
• Monday 14 and Tuesday 15 April 2025

Purple Moon Drama

Club location: 

1a Butley Court, Ford Street, Bow, London, E3 5LT

To book email cheryl@purplemoondrama.co.uk with a HAF code.

Contact details:
Email: cheryl@purplemoondrama.co.uk

Delivery dates:

Please email club to enquire about times.
Monday 7 April to Friday 18 April 2025

London Islamic School

Club location:

Club 1 - London Islamic School, 18-22 Damien Street, London, E1 2HX

Club 2 - Whitechapel Sports Centre, 55 Durward Street, London, E1 2HX

Please email arif@londonislamicschool.org where HAF codes will be verified before forwarding a booking link. 

Contact details:
arif@londonislamicschool.org

Delivery dates (both sites): 
11am to 3pm

• Week 1: Monday 7 April to Thursday 10 April 2025
• Week 2: Monday 14 April to Thursday 17 April 2025

SocietyLinks

Club location:
Swedenborg Gardens, The Highway, E1W 2BE 

Contact details:
Email: info@societylinks.org.uk
Telephone: 020 7702 0901

Delivery dates:
6 days – Please contact to enquire!

Newark Youth London

Club locations:
Club 1 - Locksley Community Centre, Dora Street, London, E14 7TP

Club 2 - Green Pitch, Cable Street, London, E1W 3AJ

Parents can register by emailing or calling.

Contact details:

Email: info@newark.org.uk 
Telephone: 07958 085 480

Delivery dates:

8 days – Please contact to enquire!

Sports Fun 4 All

Club location: 
Spotlight Youth Centre, 30 Hay Currie Street, London, E14 6GN

Contact details:
Email - info@sportsfun4all.com 

Website: www.sportsfun4all.com

Delivery dates:

Please email to enquire about times.

Monday 14 April to Thursday 17 April 2025

London Jaguars

Club locations:
Club 1 - Bernie Cameron Community Centre, 32 Merchant Street, E3 4LX 

Club 2 -  Kingsley Hall, Kingsley Hall, 1 Powis Road, London, E3 3HJ

Contact details:

Email: Ljca.org@gmail.com 
Telphone:  07342 481 010

Delivery dates:

7 April to 11 April and 14 to 16 April 2025

We want to work with providers who share our vision for high-quality, person-centred care and can demonstrate:

• A commitment to person-centred and strength-based care, helping people maintain independence and reduce reliance on services.
• A proactive approach where every interaction matters, ensuring seamless access to support.
• A culture of continuous improvement, co-producing services with those who use them.
• The use of innovative digital solutions to enhance care and efficiency.
• A focus on achieving meaningful outcomes, measuring success through individual progress.
• Services that empower people, promoting independence, choice, and self-care.
• Recognition of the vital role of unpaid carers, ensuring they are supported.
• The ability to provide safe, effective, and value-for-money care.
• A commitment to localised support, enabling people to receive care close to home.
• Investment in a skilled, stable workforce, offering good employment opportunities.
• A focus on social value, contributing to a healthier, more resilient community.
• Strong partnerships with local organisations, including voluntary and community groups.
• Action on sustainability, adopting environmentally friendly practices.
• A drive for continuous quality improvement and robust safeguarding.
• A fully inclusive approach, ensuring services reflect and respect the borough’s diverse communities.

By working together, we can build a sustainable, high-quality care system that truly meets the needs of Tower Hamlets residents. Our current offer and messages to the market are presented below.