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Answer:

Data Controller and Purpose

The information you provide will be used by the London Borough of Tower Hamlets’ Governor Services, to process your application form to become a school governor. The service works with schools to nominate potential governors on the Governing Boards and the participants are Joint Controllers of the data you provide.

We process your data in accordance with the General Data Protection Regulation (GDPR) and if you have any concerns the council’s Data Protection Officer can be contacted on DPO@towerhamlets.gov.uk. 

Condition for processing personal data

It is necessary for us to process your personal data (name, address, contact details), under the GDPR with consent in the first instance and then as a task carried out in the public interest if you become a school governor.

A delay in you providing the information requested may result in a delay in providing appropriate services.

How long do we keep your information?

We will only hold your information for as long as is required by law and to provide you with the necessary services. In the interest of school governance we will not delete record of your term of office as a governor. For further details, you can view our Retention Schedule.

We may also anonymise some personal data you provide to us to ensure that you cannot be identified and use this for statistical analysis of data to allow the council to effectively target and plan the provision of services.

Information sharing

Your personal information may be shared with internal departments or with external partners and agencies involved in delivering services on our behalf. As stated above this will include nominated schools.

The council has a duty to protect public funds and may use personal information and data-matching techniques to detect and prevent fraud, and ensure public money is targeted and spent in the most appropriate and cost-effective way. Information may be shared with internal services and external bodies like the Audit Commission, Department for Work and Pensions, other local authorities, HM Revenue and Customs, and the Police. This activity is carried out under social protection law.

We may also to some degree use the data to build a profile for you regarding service provision and priority.

Your rights

You can find out more about your rights on our Data Protection page and this includes details of your rights about automated decisions and how to complain to the Information Commissioner. 

Answer:

Data Controller and Purpose

The information you provide will be used by the London Borough of Tower Hamlets Mayor’s Office to process your Mayor or Members Enquiry or correspondence with the Mayor. The service is provided by the Mayor’s Office. The Mayor or relevant Councillor/Cabinet Member is the Data Controller but data will be sought from other data controllers (including but not limited to the council).

We process your data in accordance with the General Data Protection Regulation (GDPR) and if you have any concerns the council’s Data Protection Officer can be contacted on DPO@towerhamlets.gov.uk.

Condition for processing personal data

It is necessary for us to process your personal data (name, address, contact details), under the GDPR with consent and more personal data (health, personal and household circumstances) as necessary for raising a Mayor or Members Enquiry or dealing with your correspondence.

A delay in you providing the information requested may result in a delay in providing appropriate services.

How long do we keep your information?

We will only hold your information for as long as is required by law and to provide you with the necessary services. This is likely to be for 6 years after the case is closed. For further details, you can view our Retention Schedule.

We may also anonymise some personal data you provide to us to ensure that you cannot be identified and use this for statistical analysis of data to allow the council to effectively target and plan the provision of services.

Information sharing

Your personal information may be shared with internal departments or with external partners and agencies involved in delivering services on our behalf. As stated this will include details of your Mayor or Members Enquiry or correspondence including your name, address and details of your case.

The council has a duty to protect public funds and may use personal information and data-matching techniques to detect and prevent fraud, and ensure public money is targeted and spent in the most appropriate and cost-effective way. Information may be shared with internal services and external bodies like the Audit Commission, Department for Work and Pensions, other local authorities, HM Revenue and Customs, and the Police. This activity is carried out under social protection law.

We have a duty to improve the health of the population we serve. To help with this, we use data and information from a range of sources including hospitals to understand more about the nature and causes of disease and ill-health in the area. This data would normally be anonymised and never used to make decisions on a specific individual or family.

We will not process your data outside of the UK and not use your data for profiling or make any automated decisions.

Your rights

You can find out more about your rights on our Data Protection page and this includes details of your rights about automated decisions, such as the ranking of Housing Applications, and how to complain to the Information Commissioner.

Answer:

This policy explains how the information we collect about you is used and your rights in relation to that information.

Personal information collected from you in order to register an event is required by law. The main legislation which governs the collection of registration information is the Births and Deaths Registration Act 1953, the Marriage Act 1949 and the Civil Partnership Act 2004. You may be legally by obliged these acts, and other pieces of legislation, to provide certain pieces of information.  If you fail to provide information you are required to give us you may, amongst other things, be liable to a fine, or we may not be able to provide the service you are applying for, such as a marriage or a civil partnership.

Personal information may also be collected from you if you are make an application to this office, for example for a certificate or to correct information contained in a register entry.

The information you provide will be held and processed by registration officers for this registration district.

The superintendent registrar is a data controller for birth, marriage and death registrations and can be contacted at register.office@towerhamlets.gov.uk. 

The local authority is a data controller for civil partnership registrations and can be contacted at DPO@towerhamlets.gov.uk.

The Registrar General for England and Wales is a joint data controller for birth, marriage, death and civil partnership registrations and can be contacted at the General Register Office, Trafalgar Road, Southport, PR8 2HH.

A copy of any register entry will be provided by this office in accordance with the law to any applicant, provided they supply enough information to identify the entry concerned and pay the appropriate fee. The copy may only be issued in the form of a paper certified copy (a “certificate”). An application for a certificate may also be made to the General Register Office.

A copy of the information collected by a registration officer will also be sent to the Registrar General for England and Wales so that a central record of all registrations can be maintained.

Registration information held at this office may be shared with other organisations in the course of carrying out our functions, or to enable others to perform theirs.

We will only share information where there is a lawful basis to do so for the following reasons:

  • statistical or research purposes
  • administrative purposes by official bodies e.g. ensuring their records are up-to-date in order to provide services to the public
  • fraud prevention or detection, immigration and passport purposes. 

Further information on data held by the registration service and a full list of the organisations with whom registration data is shared, the purpose and the lawful basis for sharing the data can be found at on the General Register Office. Alternatively, staff at this office will be able to provide the information.

You have the right to request access to the personal information we hold about you, to be informed about the collection and use of your personal information, for incorrect information to be corrected (where the law permits) and to request us to restrict the processing of your personal information. In certain circumstances you have the right to object to the processing of your personal information.  Your information will not be subjected to automated decision-making. 

Registration information is retained indefinitely as required by law. Contact register.office@towerhamlets.gov.uk for retention information.

If you have any questions or concerns about the collection, use or disclosure of your personal information please contact DPO@towerhamlets.gov.uk.

You have the right to complain to the Information Commissioner’s Office about the way we are handling your personal information. Details on how you can do this can be found on the ICO website. 

Answer:

How we use your information

information you provide to the London Borough of Tower Hamlets Holiday Childcare will be used for the purposes of providing you with the support and services that you need. Your information will be kept secure and only accessed by those who have permission. We will hold your information for no longer than we need to but some records will be kept for up to 35 years from the date of birth if, for example, if a young person had an Education Health and Care Plan.

Consent

Your consent given in your application form is used to provide services offered by the Tower Hamlets holiday childcare, Parent & Family Support Service. You can withdraw your consent at any time and ask for the service being provided to stop.

In some cases your information may be used for a statutory or legal reason, in these cases we will not require your consent but still inform you of the reason.

Information sharing

Your information may be shared with appropriate professionals that are involved with supporting you or your family; these will include professionals within Schools, Healthcare and within the council. By law we may also share your information with other professionals if we believe someone is at risk of harm.

Your rights

Under the General Data Protection Regulation (GDPR), you have the right to access any information that is held about you. You also have the right to object to how we process it or ask us to delete information that we hold about you. To make any of the above requests or if you would like to make a complaint about the service, please contact the Complaints and Information Team on 020 7364 4354 or write to us at:

Complaints and Information Team Directorate of Governance, Town Hall, 5 Clove Crescent, London, E14 2BG.

If you would like further information about this privacy notice, please contact the council’s Data Protection Officer at DPO@towerhamlets.gov.uk.

Answer:

Data Controller and purpose

The information you provide will be used by the London Borough of Tower Hamlets’ Complaints and Information Service, to process your complaint.

We have received your personal data from you and will use this for investigation in to your concerns relevant to the service you complaint. If you provide equalities data we will only use this for equalities monitoring purposes.

We process your data in accordance with the General Data Protection Regulation (GDPR) and if you have any concerns the Council’s Data Protection Officer can be contacted on DPO@towerhamlets.gov.uk.

Condition For Processing Personal Data

It is necessary for us to process your personal data (name, address, contact details), under the GDPR as a task carried out in the public interest.

A delay in you providing the information requested may result in a delay in providing appropriate services.

How long do we keep your information?

We will only hold your information for as long as is required by law and to provide you with the necessary services. This is likely to be for seven years after the case is closed. For further details, you can view our Retention Schedule.

We may also anonymise some personal data you provide to us to ensure that you cannot be identified and use this for statistical analysis of data to allow the Council to effectively target and plan the provision of services. 

Information sharing

Your personal information may be shared with internal departments or with external partners and agencies involved in delivering services on our behalf. As stated above this will include; your name, address, contact details, and other more personal data such as health data if relevant to your complaint.

The council has a duty to protect public funds and may use personal information and data-matching techniques to detect and prevent fraud, and ensure public money is targeted and spent in the most appropriate and cost-effective way. Information may be shared with internal services and external bodies like the Audit Commission, Department for Work and Pensions, other local authorities, HM Revenue and Customs, and the Police. This activity is carried out under social protection law.

We have a duty to improve the health of the population we serve. To help with this, we use data and information from a range of sources including hospitals to understand more about the nature and causes of disease and ill-health in the area. This data would normally be anonymised and never used to make decisions on a specific individual or family. 

Data Transfer to non EEA territory

We will not transfer your data to non EEA territory. 

Your Rights

You can find out more about your rights on our Data Protection page and this includes details of your rights about automated decisions, such as the ranking of Housing Applications, and how to complain to the Information Commissioner.  

Answer:

Data controller and purpose

The information you provide will be used by the London Borough of Tower Hamlets’ Complaints and Information Service, to process your Subject Access Request. Tower Hamlets Council is the Data Controller.

We have received your personal data from you and will use this for the purpose of processing your Subject Access Request.

We process your data in accordance with the General Data Protection Regulation (GDPR) and if you have any concerns the council’s Data Protection Officer can be contacted on DPO@towerhamlets.gov.uk.

Condition for processing personal data

It is necessary for us to process your personal data (name, address, contact details), under the GDPR as a task carried out in the public interest and more personal data (health, personal and household circumstances) as necessary for substantial public interest reasons / employment, social security or social protection law.

A delay in you providing the information requested may result in a delay in providing appropriate services.

How long do we keep your information?

We will only hold your information for as long as is required by law and to provide you with the necessary services. This is likely to be for seven years after the case is closed. For further details, you can view our Retention Schedule.

We may also anonymise some personal data you provide to us to ensure that you cannot be identified and use this for statistical analysis of data to allow the council to effectively target and plan the provision of services.

Information sharing

Your personal information may be shared with internal departments or with external partners and agencies involved in delivering services on our behalf. As stated above this will include; your name, address, contact details, and other more personal data such as health.

The council has a duty to protect public funds and may use personal information and data-matching techniques to detect and prevent fraud, and ensure public money is targeted and spent in the most appropriate and cost-effective way. Information may be shared with internal services and external bodies like the Audit Commission, Department for Work and Pensions, other local authorities, HM Revenue and Customs, and the Police. This activity is carried out under social protection law.

We have a duty to improve the health of the population we serve. To help with this, we use data and information from a range of sources including hospitals to understand more about the nature and causes of disease and ill-health in the area. This data would normally be anonymised and never used to make decisions on a specific individual or family.

Your rights

You can find out more about your rights on our Data Protection page and this includes details of your rights about automated decisions, such as the ranking of Housing Applications, and how to complain to the Information Commissioner.

Answer:

Data controller and purpose

The information you provide will be used by the London Borough of Tower Hamlets’ Complaints and Information Service, to process your name and address. Tower Hamlets Council is the Data Controller

We have received [your name and address data from you and will use this for processing your request for Freedom of Information.

We process your data in accordance with the General Data Protection Regulation (GDPR) and if you have any concerns the council’s Data Protection Officer can be contacted on DPO@towerhamlets.gov.uk.

Condition for processing personal data

It is necessary for us to process your personal data (name, address, contact details), under the GDPR as a task carried out in the public interest.

A delay in you providing the information requested may result in a delay in providing appropriate services.

How long do we keep your information?

We will only hold your information for as long as is required by law and to provide you with the necessary services. This is likely to be for seven years after the case is closed. For further details, you can view our Retention Schedule.

We may also anonymise some personal data you provide to us to ensure that you cannot be identified and use this for statistical analysis of data to allow the council to effectively target and plan the provision of services.

Information sharing

Your personal information may be shared with internal departments or with external partners and agencies involved in delivering services on our behalf.

The council has a duty to protect public funds and may use personal information and data-matching techniques to detect and prevent fraud, and ensure public money is targeted and spent in the most appropriate and cost-effective way. Information may be shared with internal services and external bodies like the Audit Commission, Department for Work and Pensions, other local authorities, HM Revenue and Customs, and the Police. This activity is carried out under social protection law.

We have a duty to improve the health of the population we serve. To help with this, we use data and information from a range of sources including hospitals to understand more about the nature and causes of disease and ill-health in the area. This data would normally be anonymised and never used to make decisions on a specific individual or family.

Data transfer to non EEA territory

We will not transfer your data to non EEA territory.

Automated decision making and profiling

The service will process some of the data by computer and may therefore make automated decisions on your case. You can ask for this to be explained to you, please see the ‘your rights’ section that follows. We may also to some degree use the data to build a profile for you regarding service provision and priority.

Your rights

You can find out more about your rights on our Data Protection page and this includes details of your rights about automated decisions, such as the ranking of Housing Applications, and how to complain to the Information Commissioner.

Answer:

Data Controller and Purpose

The information you provide will be used by the London Borough of Tower Hamlets Members’ Support Office to process your Members Enquiry or correspondence with the Councillor. The service is provided by the Members’ Support Office. The relevant Councillor is the Data Controller but data will be sought from other data controllers (including but not limited to the council).

We process your data in accordance with the General Data Protection Regulation (GDPR) and if you have any concerns the council’s Data Protection Officer can be contacted on DPO@towerhamlets.gov.uk.

Condition for processing personal data

It is necessary for us to process your personal data (name, address, contact details), under the GDPR with consent and more personal data (health, personal and household circumstances) as necessary for raising a Member’s Enquiry or dealing with your correspondence.

A delay in you providing the information requested may result in a delay in providing appropriate services.

How long do we keep your information?

We will only hold your information for as long as is required by law and to provide you with the necessary services. This is likely to be for 6 years after the case is closed. For further details, you can view our Retention Schedule.

We may also anonymise some personal data you provide to us to ensure that you cannot be identified and use this for statistical analysis of data to allow the council to effectively target and plan the provision of services.

Information sharing

Your personal information may be shared with internal departments or with external partners and agencies involved in delivering services on our behalf. As stated this will include details of your Member’s Enquiry or correspondence including your name, address and details of your case.

The council has a duty to protect public funds and may use personal information and data-matching techniques to detect and prevent fraud, and ensure public money is targeted and spent in the most appropriate and cost-effective way. Information may be shared with internal services and external bodies like the Audit Commission, Department for Work and Pensions, other local authorities, HM Revenue and Customs, and the Police. This activity is carried out under social protection law.

We have a duty to improve the health of the population we serve. To help with this, we use data and information from a range of sources including hospitals to understand more about the nature and causes of disease and ill-health in the area. This data would normally be anonymised and never used to make decisions on a specific individual or family.

We will not process your data outside of the UK and not use your data for profiling or make any automated decisions.

Your rights

You can find out more about your rights on our Data Protection page and this includes details of your rights about automated decisions, such as the ranking of Housing Applications, and how to complain to the Information Commissioner.

Answer:

Data controller and purpose

The information you provide will be used by the London Borough of Tower Hamlets Property and Major Programme service, to process your personal data. Tower Hamlets Council is the Data Controller.

We have received personal data from the attached form and will use this for the purpose of processing your feedback regarding the projects we deliver.

We process your data in accordance with the General Data Protection Regulation (GDPR) and if you have any concerns the Council’s Data Protection Officer can be contacted on DPO@towerhamlets.gov.uk

Condition for processing personal data

It is necessary for us to process your personal data (name, address, contact details), under the GDPR for the purposes of participant engagement.  Stakeholder support is critical to the success of this project and we will only use your information to contact you in relation to this project alone.  We will use your personal data to keep you informed on progress and provide you with ongoing organisational updates.

How long do we keep your information?

We will only hold your information for as long as is required by law and to provide you with the necessary services. This is likely to be for 7 years after the case is closed. For further details, you can view our retention schedule.

We may also anonymise some personal data you provide to us to ensure that you cannot be identified and use this for statistical analysis of data to allow the Council to effectively target and plan the provision of services.

Information sharing

Your personal information may be shared with internal departments or with external partners and agencies involved in delivering services on our behalf. As stated above this will include data (name, address, contact details).

The council has a duty to protect public funds and may use personal information and data-matching techniques to detect and prevent fraud, and ensure public money is targeted and spent in the most appropriate and cost-effective way. Information may be shared with internal services and external bodies like the Audit Commission, Department for Work and Pensions, other local authorities, HM Revenue and Customs, and the Police. This activity is carried out under social protection law.

We have a duty to improve the health of the population we serve. To help with this, we use data and information from a range of sources including hospitals to understand more about the nature and causes of disease and ill-health in the area. This data would normally be anonymised and never used to make decisions on a specific individual or family.

Your Rights

You can find out more about your rights on our data protection and this includes details of your rights and how to complain to the Information Commissioner. 

Answer:

Data controller and purpose

This privacy notice applies to you (“the service user”) and the London Borough of Tower Hamlets (“the council”). The council takes the privacy of your information very seriously. This privacy notice applies to the council’s use of any and all of the data provided by you or collected by the council in relation to your use of this service.  It is important that you understand that sometimes we will need to share your data with other agencies where necessary or appropriate and by engaging with our service you understand that that your data may be shared.

The information you provide will be used by the London Borough of Tower Hamlets’ VAWG, Domestic Abuse and Hate Crime Team, to enable us to support and signpost effectively.

We process your data in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act (DPA) 2018 and if you have any concerns the council’s Data Protection Officer can be contacted on DPO@towerhamlets.gov.uk.

Condition for processing personal data

It is necessary for us to lawfully process your personal data (which includes but not limited to name, address, contact details and housing tenure, under GDPR Article 6; and more personal (special category) data (such as gender, sexual orientation, ethnicity, faith, health, personal and household circumstances) under GDPR Article 9 of the GDPR and DPA 2018 (Schedule 1, Pt 1):

  • 6(1)(a) consent
  • 6(1)(b) performance of a contract
  • 6(1)(c) compliance with a legal obligation
  • 6(1)(e) task in the public interest or official authority vested in the controller
  • 9(2)(a) explicit consent
  • 9(2)(b) employment, social security or social protection law, collective agreement
  • 9(2)(h) preventative or occupational medicine, working capacity of the employee, medical diagnosis, the provision of health or social care or treatment or management
  • 9(2)(i) public interest in the area of public health,
  • 9(2)(j) archiving in the public interest, or scientific and historical research purposes or statistical purposes

Your information is also processed under Schedule 8 of the DPA 2018

  1. Statutory etc purposes.
  2. Administration of justice
  3. Protecting individual’s vital interests
  4. Safeguarding of children and of individuals at risk. 

And the specific legislation and reasons for processing information 

  1. Prevention and detection of crime  (Crime and Disorder Act 1998)
  2. Prevention/detection or crime and/or apprehension or prosecution of offenders  (DPA, s. 29)
  3. To protect vital interests of the data subject; serious harm or matter of life or death (DPA, Sch.9 Part 4 & Sch.10 Part 4)
  4. For the administration of justice (usually brining perpetrators to justice  (DPA, Sch. 9 Part 4 & Sch.10 Part 4)
  5. For the exercise of functions conferred on any person by or under any enactment (police/social services)  (DPA, Sch.9 part 4 & Sch.10 Part 4)
  6. In accordance with a court order
  7. Overriding public interest (Common law)
  8. Child protection – disclosure to social services or police for the exercise of functions under the Children Act, where the public interest in safeguarding the child’s welfare overrides the need to keep the information confidential  (DPA, Sch. 9 Part 4 & Sch.10 Part 4)
  9. Right to life (Human Rights Act, Art. 2 & 3)
  10. Right to be free from torture or inhuman or degrading treatment (Human Rights Act, Art. 2 & 3)
  11. Pressing need
  12. Respective risks to those affected
  13. Risk of not disclosing
  14. Interest of other agency/person in receiving it
  15. Public interest in disclosure
  16. Human rights
  17. Duty of confidentiality.

A delay in you providing the information requested may result in a delay in providing appropriate services.

How long do we keep your information?

We will only hold your information for as long as is required by law and to provide you with the necessary services. This is likely to be for six years after the case is closed. For further details, you can view our retention schedule.

We may also anonymise some personal data you provide to us to ensure that you cannot be identified and use this for statistical analysis of data to allow the council to effectively target and plan the provision of services.

Information sharing

Your personal information may be shared with internal departments or with external partners and agencies involved in delivering services on our behalf. As stated above this will include statutory, non- statutory, public and private organisations [such as Police, Victim Support, Probation, Courts].

The council has a duty to protect public funds and may use personal information and data-matching techniques to detect and prevent fraud, and ensure public money is targeted and spent in the most appropriate and cost-effective way. Information may be shared with internal services and external bodies like the Audit Commission, Department for Work and Pensions, other local authorities, HM Revenue and Customs, and the Police. This activity is carried out under Article 9(2)(b) of the GDPR, under social protection law.

We have a duty to improve the health of the population we serve. To help with this, we use data and information from a range of sources including hospitals to understand more about the nature and causes of disease and ill-health in the area. This data would normally be anonymised and never used to make decisions on a specific individual or family.

Your Rights

You can find out more about your rights on our data protection page and this includes details of your rights about automated decisions, such as the ranking of housing applications, and how to complain to the Information Commissioner. 

If you are dissatisfied with our handling of your data or how we have dealt with your data subject rights, you can complain to our data protection officer, at dpo@towerhamlets.gov.uk and also to the Information Commissioner's office at casework@ICO.org.uk.

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