FAQ

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Answer:

You will be given a full refund if we have to cancel your ceremony due to the current restrictions. If we do not cancel a ceremony and offer to reschedule it to another date and this is refused, we will not issue a refund in line with our terms and conditions.

Answer:

When registering for a parking account, please use the ‘lookup’ button to select your post code. You will then be able to choose your address from a list of addresses at that post code.

If you cannot find your address, please contact us and we will investigate.

Answer:

Group activities are allowed with members of your household or as a group of up to six people total from any number of households. You must perform activities/play games in a way that maintains a safe social distance from others.

Gatherings of more than six people are still prohibited by law unless the gathering is of a group of people who live together in the same household.

Answer:

Yes. Our courts are open by appointment only, visit Tower Hamlets Tennis for further information: http://www.towerhamletstennis.org.uk/

Answer:

Yes. Static exercise is allowed (ie Pilates, yoga, weights) if you are alone, with other people from your household, or in a group of six people total that is observing social distancing. Group activities or organised sessions are not allowed.

 

Answer:

Angling permitted on the east lake only, with one household or one person per jetty.

Answer:

The register office is open to those with pre-arranged appointments only.

Answer:

Victoria Park is now open as normal - from 7am (east and west) until dusk, daily.

Answer:

Due to the current circumstances and restrictions, you won’t be charged the amendment fee if you wish to move your ceremony to a later date.

Please email ceremonies@towerhamlets.gov.uk with your contact number for more information.

Answer:

We are now accepting birth registrations. Please see our births page for more information.

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