Log in
You need to log in to complete applications or view personal information for many of our services. Many of these are not connected with each other at the moment.
If you have set up accounts to more than one of our services online, the details used to log in to each may not be the same.
This page lists all the different online services that need a login, and information on who to contact if you need help.
Forms
If you want to report a problem, request a service or get in touch with us it is done here. You don’t have to log in for most things but if you do it means you can track the progress of reports.
Log in
https://forms.towerhamlets.gov.uk/
Problems
If you have any problems registering or logging in, you can contact the digital team at the council. To follow up on a specific report or request you’ve made, please contact the relevant service directly.
Council Tax
You can set up a secure online account to access and manage your council tax information at any time.
Log in
https://myaccounts.towerhamlets.gov.uk/scripts/OPENPortal-Live.wsc/common/login.p
Problems
For any problems registering, logging in, or questions about your council tax, please contact the council tax team https://forms.towerhamlets.gov.uk/service/council_tax_contact
Parking
Apply for a parking permit, visitor permits or pay a fine. To find out about which permit to apply for, where to park and more, please check the parking webpages first. https://www.towerhamlets.gov.uk/lgnl/transport_and_streets/Parking/Parking.aspx
Log in
https://towerhamlets.tarantopermits.com/
Problems
For any problems registering, logging in, or questions about your parking permit account, please first check the Help with your parking permit page https://www.towerhamlets.gov.uk/lgnl/transport_and_streets/Parking/parking_permits/Help_with_your_permit_query.aspx
If you cannot find a solution, please contact the parking service.
https://forms.towerhamlets.gov.uk/service/Parking_contact
Benefits
If you save a benefit application, you might have created an account, so that you will be able to go back and complete your application
Log in
https://www.towerhamlets.gov.uk/lgnl/advice_and_benefits/benefits/benefit_forms.aspx
Problems
For any problems registering, logging in, or questions about your benefits application, please contact the benefits team on benefits@towerhamlets.gov.uk or call 202 7364 5000.
Business rates
You can set up a secure online account to access and manage your business rates information at any time.
Log in
https://myaccounts.towerhamlets.gov.uk/scripts/OPENPortal-Live.wsc/common/login.p
Problems
For any problems registering, logging in, or questions about your business rates, please contact the business rates team on businessrates@towerhamlets.gov.uk or call 020 7364 5000 (Monday to Friday, 9am to 5pm).
Home seekers
The Choice Based Lettings (CBL) scheme for Council and Housing Association properties in Tower Hamlets, London.
Log in
https://www.thhs.org.uk/HouseholdLogin
Problems
https://www.thhs.org.uk/content/Contactus
Planning
You can look at planning applications received by the council using our online planning register.
Log in
https://development.towerhamlets.gov.uk/online-applications/
Problems
For any problems registering, logging in, or questions about planning applications, please contact the planning service on planning@towerhamlets.gov.uk or call 020 7364 5000.
Landlord licensing
The Landlord Licensing Scheme came into force on 1 April 2019. If you have an account for Landlord Licensing, you will find it here:
Log in
https://landlord-licensing.towerhamlets.gov.uk/PSH/ServiceRequests/Default/MyServicesLogin
Problems
For questions about landlord licensing, please check the website https://www.towerhamlets.gov.uk/lgnl/housing/Health_and_housing/Landlord_licensing_scheme/Landlord_Licensing_Schemes.aspxFor any problems with your account, or further questions, please contact the team on housinglicensing@towerhamlets.gov.uk or call 020 7364 5008.
Committee and Member Services
Here you can view agendas, reports, decisions and minutes from Council, Cabinet, Committee meetings and Individual Mayoral Decisions. If you have signed up for alerts with us you will find the account information here:
Log in
http://democracy.towerhamlets.gov.uk/ieLogon.aspx?RPID=27936178&HPID=27936178&Forms=1&META=mgSubscribeLogon
Problems
If you have any problems logging into the system please contact Democratic Services at committee.services@towerhamlets.gov.uk.
Consultations
This is the place to be for residents and local businesses in our borough who want to help shape our proposals, projects and priorities that can benefit the community.
Log in
https://talk.towerhamlets.gov.uk/login
Problems
For any problems registering or logging in, please check https://talk.towerhamlets.gov.uk/technical_support
Newsletter
Get local news straight to your inbox. Sign up today to start receiving local news, events, special offers, service information, and much more from Tower Hamlets Council.
Sign up
https://pages.news.towerhamlets.gov.uk/p/subscribe-tower-hamlets
Problems
For any problems with or questions about your subscription please contact the communications team https://www.towerhamlets.gov.uk/News_events/media_contacts/contact_press_office.aspx