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Answer:
We appreciate receiving feedback about our services. It enables us to build on current strengths and resolve any current difficulties.

If you have had any involvement with the LADO service we would like to hear your thoughts and experiences.

Complete the feedback form.

Answer:

Data controller and purpose

This privacy notice applies to you ("the service user") and the London Borough of Tower Hamlets (“the council”). The council takes the privacy of your information very seriously. This privacy notice applies to the council’s use of any and all of the data provided by you or collected by the council in relation to your use of this service. It is important that you understand that sometimes we will need to share your data with other agencies where necessary or appropriate and by engaging with our service you understand that that your data may be shared.

There may be times where we will request that we make an audio recording of our conversations with you, this will only occur with your recorded consent.

The information you provide will be used by the London Borough of Tower Hamlets’ Adult Social Care Service to process incoming referrals to adult social care and to assess your care and support needs. It will also be used to process information about risk to adults and children in order to safeguard them. Some parts of Adult Social Care are provided jointly with the NHS and the participants are Joint Controllers of the data you provide.

We process your data in accordance with the General Data Protection Regulation (GDPR) and if you have any concerns the council’s Data Protection Officer can be contacted on DPO@towerhamlets.gov.uk.

Condition for processing personal data

It is necessary for us to process your personal data (name, address, contact details, health, personal and household circumstances), under GDPR article:  

  1. 6(1)(a) consent
  2. 6(1)(b) performance of a contract
    6(1)(c) compliance with a legal obligation
    6(1)(e) task in the public interest or official authority vested in the controller
    9(2)(b) employment, social security or social protection law, collective agreement
    9(2)(g) substantial public interest on the basis of Union or Member State law
    9(2)(h) preventative or occupational medicine, working capacity of the employee, medical diagnosis, the provision of health or social care or treatment or management
    9(2)(j) archiving in the public interest, or scientific and historical research purposes or statistical purposes.

Other specific legislation and reasons for processing information:

  1. Care Act 2014
  2. Mental Health Act 2007
  3. Mental Capacity Act 2005
  4. Human Rights Act 1998
  5. Housing Grants, Construction and Regeneration Act 1996

A delay in you providing the information requested may result in a delay in providing appropriate services.

How long do we keep your information?

We will only hold your information for as long as is required by law and to provide you with the necessary services. This is likely to be for up to 20 years after the case is closed, depending on your situation. For further details, you can view our retention schedule.

Audio recordings will only be held for two months before being automatically deleted.

We may also anonymise some personal data you provide to us to ensure that you cannot be identified and use this for statistical analysis of data to allow the council to effectively target and plan the provision of services.

Information sharing

Your personal information may be shared with internal departments or with external partners and agencies involved in delivering services on our behalf. As stated above this will include:

Internally

  1. Initial Assessment and Hospital Service
  2. Short Term Services
  3. Personalisation the review service
  4. Occupational Therapy Service
  5. Safeguarding Service
  6. Mental Health Service
  7. Learning Disability Service
  8. Brokerage Service
  9. Children’s Service
  10. Financial Assessment Team
  11. Client Financial Affairs Team
  12. Integrated Commissioning Service
  13. Housing Services
  14. Policy, Programmes and Community Insight Team
  15. Safeguarding Adults Board

External

  1. NHS and other Health Services
  2. Police
  3. Courts and Judicial Agencies
  4. External Housing providers
  5. Probation Services
  6. Other Local Authorities
  7. Commissioned domiciliary and residential care providers
    - information and advice provider
    - advocacy providers
    - carers support provider
    - direct payment provider
    - community equipment provider
    - transport providers
    - domiciliary care providers
    - residential care providers
    - older people day care
    - preventative services
  8. Home Office/UKBA

The council has a duty to protect public funds and may use personal information and data-matching techniques to detect and prevent fraud, and ensure public money is targeted and spent in the most appropriate and cost-effective way. Information may be shared with internal services and external bodies like the Audit Commission, Department for Work and Pensions, other local authorities, HM Revenue and Customs, and the Police. This activity is carried out under Article 9(2)(b) of the GDPR, under social protection law.

We have a duty to improve the health of the population we serve. To help with this, we use data and information from a range of sources including hospitals to understand more about the nature and causes of disease and ill-health in the area. This data would normally be anonymised and never used to make decisions on a specific individual or family.

Your rights

You can find out more about your rights on our data protection page and this includes details of your rights about automated decisions, such as the ranking of Housing Applications, and how to complain to the Information Commissioner. 

Answer:

Material Focus - Electricals Recycling Fund (UK)

Material Focus awards funding for projects that make it easier for UK householders to reuse and recycle their electrical goods. Through the Electricals Recycling Fund, grants of up to £100,000 are available for projects seeking to grow or develop existing household waste and recycling collection services for small household electricals, and grants of up to £50,000 for projects that seek to innovate new collection methods.

Eligibility

Any UK registered organisations including local authorities, waste collection authority areas, contractors, reuse organisations, not-for-profits, community sector organisations, producer compliance schemes, retailers and startups.

Funding amount

Grants of up to £100,000 are available for projects seeking to grow or develop existing household waste and recycling collection services for small household electricals.

Grants of up to £50,000 are available for projects that seek to innovate new collection methods.

Successful projects can spend funding on:

  • the purchase of new bins/collection points (‘bring banks’)
  • the adaptation of waste collection vehicles to include cages for kerbside WEEE
  • vehicle rental
  • installation of bins
  • communication and marketing materials
  • staffing costs to cover the time spent planning and delivering the project

Closing date

Applications can be submitted at any time.

More information

Please visit the Material Focus website or contact Material Focus.


City Bridge Trust –  Making London a Greener City For All

Funding is available for local projects that take an equitable approach to mitigating and/​or adapting to climate change. Applications are encouraged both from organisations that already actively focus on climate and nature and those that have not previously seen environmental action as a priority.

Eligibility

Organisations that are eligible to apply:

  • Charities established and registered in the UK
  • Registered charitable incorporated organisations
  • Charitable company
  • Registered charitable industrial and provident society (IPS) or charitable community benefit society (BenCom)
  • CIC (community interest company) limited by guarantee
  • Constituted voluntary organisations can apply for the Small Grants programme, but not our other funding programmes.

Funding amount

Up to £10,000

Closing date

Applications are accepted on a rolling basis.

More information

Please visit the City Bridge Foundation or email funding@citybridgefoundation.org.uk

Answer:

The Schroder Trust

The Schroder Trust grant is open for applications and awards grants of up to £5,000 towards core and project costs to charities registered in the UK for work under the following categories:

  • Arts, culture and Heritage
  • Education Training and Employment
  • Environment and conservation
  • Health & Wellbeing
  • Strengthening Communities

Eligibility

Registered UK charities with an annual income between £50,000 and £2 million.

Funding amount

Grant size: Up to £5,000.

Closing date

Applications are accepted on a rolling basis.

More information

Please visit the The Schroder Trust for more information.


 

The Hodge Foundation

The Hodge Foundation awards grants to UK registered charities (or exempt charities) to further their objectives in the UK or overseas (via UK charities). The focus area of the fund:

  • Supporting vulnerable or disadvantaged people to improve their lives
  • Causes and groups: Elderly, homeless, disabled, individuals with special needs, and those with mental health issues
  • Funding rounds: Awarded throughout the year, suggesting multiple rounds with allocated budgets
  • Project stage: Priority given to projects already up and running or in advanced planning stages, demonstrating clear need and impact
  • Collaboration: Collaboration between charities is encouraged to maximize impact
  • Sustainability: Projects should demonstrate financial and operational sustainability.

Eligibility

Registered UK charity: Must be a registered UK charity or exempt charity. Overseas projects: considered if implemented by UK registered charities.

Funding amount

Grant size: typically, between £5,000 and £25,000.

Closing date

Applications are accepted on a rolling basis.

More information

Please visit the Hodge Foundation website or email contact@hodgefoundation.org.uk


 

Debt Advice Modernisation Fund

The Debt Advice Modernisation Fund aids non-profit groups in enhancing their debt advice. It focuses on making services more efficient, accessible and user-friendly. Support is available for projects aimed at digital upgrades, process enhancements, and staff training.

Eligibility

Registered not-for-profit organisations with a yearly turnover of under £1,500,000, authorised by the FCA to provide debt counselling and adjusting services, providing free debt advice directly, and operating exclusively in England.

Funding amount

Up to £25,000 per application.

Closing date

22 November 2024

More information

Please visit the Debt Advice Modernisation Fund for more information.

Answer:

The CLA Charitable Trust

The CLA Charitable Trust funds charities and not-for-profit organisations in England and Wales to support projects that help disabled or disadvantaged people access the benefits of nature and the countryside.

Through their funding programme, the Trust awards grants of up to £5,000 to support projects that improve the physical and mental health and wellbeing of people who are disabled or disadvantaged by helping them to visit and participate in recreational and educational opportunities in the countryside.

Applications are particularly welcomed for projects for children and young people who are disadvantaged financially, physically, mentally, or from areas of deprivation. The funding will support projects, capital works and running costs.

Eligibility

Registered charities, CICs, and other not-for-profit organisations in England and Wales that have not received a grant from the CLA Charitable Trust in the previous three years.

This includes schools exclusively for children with additional needs.

Organisations with a turnover of less than £1.5million. Larger organisations may still apply but are less likely to be successful.

Funding amount

Grants of up to £5,000 are available. Occasionally, multi-year funding may be awarded at the discretion of the trustees.

Closing date

Applications can be submitted at any time.

More information

Please visit the CLA website or apply for CLA funding.

Answer:

The Garfield Weston Foundation - Projects/Specific Activity Grant

The Garfield Weston Foundation is a charitable grant-making foundation. The foundation's Projects/Specific Activity Grant programme offers funding for particular projects. Each project has a clear scope and timeline. For instance, consider a theatre's nine-month outreach to marginalised communities or a health organisation's two-year advice service.

Eligibility

UK registered charities and CIOs (Charitable Incorporated Organisations).

Funding amount

Grants vary depending on the total cost and scope of the project however grants tend to be 10–20 per cent of the total project cost.

Closing date

Applications are accepted on a rolling basis.

For information

For more information, please visit the Garfield Weston Foundation website.

Arts Council England - National Lottery Project Grants (England)

The National Lottery Project Grants scheme aims to support thousands of artists and community and cultural organisations.

The fund aims to create and sustain quality work. It also seeks to help people across England engage with arts and culture.

Projects must focus on these artforms and disciplines:

  • Music
  • Theatre
  • Dance
  • Visual arts
  • Literature
  • Combined arts
  • Musuem practice

Eligibility

Museums, libraries, individuals and organisations with projects focussing on the following: Music, Theatre, Dance, Visual arts, Literature, Combined arts and Museum practice.

Funding amount

Grants of between £1,000 and £100,000 for a 3-year project.

Closing date

Applications are accepted on a rolling basis.

For information

For more information, please visit the Arts Council England website.


 

Foyle Foundation - Main Grants Scheme - Arts (UK)

The Foyle Foundation mainly gives grants in the Arts and Learning. This programme aims to support charities with projects of high artistic merit in the performing or visual arts.

This program has two objectives. They are to sustain the arts sector and to support projects that realise artistic visions.

Eligibility

Applications are accepted from UK organisations with charitable status and a core remit of arts or learning. This includes registered charities, charitable incorporated organisations (CIOs), excepted charities and exempt charities.

Preference will be given to organisations and projects that benefit the public, not special interest groups.

Funding amount

Most grants will be in the range of £10,000 to £50,000.

Closing date

31 January 2025

For information

For more information, please visit the Foyle Foundation website.


 

The Golsoncott Foundation (UK)

The Golsoncott Foundation is an arts-funding trust whose objective is to promote, maintain, improve and advance the education of the public in the arts, particularly the fine arts and music.  

Eligibility

Registered charities, CICs, and arts organisations.

Funding amount

Grants of up to £5,000.

Closing date

Applications are accepted on a rolling basis.

More information

For more information, please visit the Golsoncott website.


The Victoria Wood Foundation

Established in memory of the celebrated comedian Victoria Wood, the Victoria Wood Foundation fosters Arts initiatives throughout the United Kingdom. Their funding prioritises arts projects in London and the North of England.  

Eligibility

Arts organisations and groups are invited to submit funding applications for consideration by the Foundation's trustees, who convene twice annually in July and December. To ensure timely review, applications should be received at least two weeks before the relevant meeting date. 

Funding amount

Grants of up to £5,000.

Closing date

Applications are accepted on a rolling basis.

More information

For more information please visit the Victoria Wood Foundation website


John Ellerman Foundation

The John Ellerman Foundation gives money to UK charities that make between £100,000 and £10m. Funding is available to charities that focus on the arts, environment, and social action. The grants it gives are usually between £10,000 and £50,000 each year, for up to three years.

The foundation's goal is to make people, society, and the natural world better by giving money.

Eligibility

UK Registered Charities.

Funding amount

Between £10,000 and £50,000 per year, for up to three years.

Closing date

Applications are accepted on a rolling basis.

More information

For more information please visit the John Ellerman Foundation or contact them.

Answer:

Peter Harrison Foundation - Active Lives

The Peter Harrison Foundation supports projects that help disadvantaged or disabled people in the UK through the Active Lives Grant Programme. The programme uses grassroots sports to develop personal skills.

Eligibility

Registered charities and community organisations in the UK.

Funding amount

Grants of between £5,001  to £30,000 are available.

Closing date

Trustees meet quarterly to consider grant applications. Use the link below for more information on the timescales for assessment.

More information

Please visit the Peter Harrison Foundation website.


London Marathon Foundation - Active Spaces Fund

The London Marathon Foundation promotes active living in the UK. Its Active Spaces Fund offers £10,000 to £80,000 grants. These funds help build or upgrade sports facilities. The aim is to keep children, young people, and underprivileged communities active and healthy.

Eligibility

Registered charities and community organisations in London. Organisations applying must Support the foundations priority audiences to be active (children, young people and underserved groups and communities).  

Funding amount

Grants of between £10,000 and £80,000 are available

Closing date

Applications can be submitted at any time.

More information

Please visit the London Marathon Foundation website.


Hargreaves Foundation (UK)

The Hargreaves Foundation, established in 2020 by Peter Hargreaves and his family, is a charitable organisation dedicated to supporting young people facing challenges. The foundation provides grants to organisations that use sport and education to assist individuals under 18 who are living with mental health issues, physical disabilities, or poverty.

Eligibility

  • Registered Charities or Charitable Incorporated Organisations.
  • Schools and Further Education Colleges (usually exempt charities).
  • NHS Trusts.

Funding amount

It is the intention of the Trustees to distribute the annual income available to The Foundation, likely to be in the region of £2 million pounds per annum. No minimum or maximum grant size is stipulated.

Closing date

Applications are accepted on a rolling basis.

More information

Please visit the Hargreaves Foundation website.


BBC Children In Need Core Grants

The BBC Children in Need Core Grants Programme distributes grants to not-for-profit organisations working with children and young people aged 18 or under. Funding is available to support essential organisational and administrative spending. These are the key

expenses required to keep your organisation running and can include:

  • Management and administration; HR and payroll.
  • General office expenses; Accountancy and audit.
  • Communications and outreach; Monitoring, evaluation, and learning.
  • Governance, regulatory, and compliance costs.

Eligibility

Not-for-profit organisations working with children and young people aged 18 or under.

Funding amount

Grant size: from  £15,000.

Closing date

Applications are accepted on a rolling basis.

More information

Please visit the BBC Children In Need website


The Mercers Company Older people and Housing

The Mercers Company Older People and Housing programme fund is to support organisations working toward preventing loneliness and isolation amongst older people.

Eligibility

Not-for-profit organisations working toward one or more of the following priorities:

  • Combatting Loneliness Faced by Older People
  • Combatting Poverty Faced by Older People

Funding amount

Grant size: £50,000 to £120,000

Closing date

Applications can be submitted at any time.

More information

Please visit The Mercers Company website.


Masonic SEN & Disabilities Fund

The Masonic Charitable Foundation has opened its small and large grant funds targeted at charities working toward improving the lives of children with special educational needs and disabilities.  

Eligibility

Not-for-profit organisations working to improve the wellbeing and independence of

children with special educational needs and disabilities (SEND).

Small Grants - Smaller charities with an annual income between £25,000 and £500,000. Large Grants - Larger charities with an annual income between £500,000 and £5 million.

Funding amount

Grant size: Small Grants £1,000 - £5,000. Large Grants £10,000 - £60,000

Closing date

Applicants are invited to submit an expression of interest, and if successful, will be invited to complete a full application. EOI’s can be submitted at any time.

More information

Please visit the Masonic Charitable Foundation website.


City Bridge Trust – Children and Young People

Funding is available for projects and organisations working in three priority areas:

  • support for vulnerable parents and carers of preschool children (aged 0–5)
  • support for children and young people engaged in child criminal exploitation
  • work that addresses the needs of disadvantaged young women and girls.

There is an upper age limit of 25 for beneficiaries.

Eligibility

Applications are welcome from organisations:

  • led or guided by people with lived experience of these issues
  • with local, community or specialist insight and knowledge
  • setting out to build the resilience of project beneficiaries
  • building the evidence of effective interventions
  • whose approach has been (and continues to be) co-produced with young people.

Funding amount

Funding has no set limits. Revenue funding can't exceed 50 per cent of your income in one year.

Closing date

Applications are accepted on a rolling basis.

More information

Please visit the City Bridge Trust website and funding@citybridgefoundation.org.uk


The Ironmongers Grants to Charities

The Ironmongers’ Company supports projects aiding disadvantaged youth. These projects help children and young people achieve their full potential.

The company wants projects that give clear educational benefits to a specific group of children or young people.

They will only consider equipment if it is explained how it will support this activity. The types of projects supported include special educational needs, or which foster social, emotional or life skills.

Projects trying new approaches get priority. Share results with wider audience.

Eligibility

Grants are only given to registered charities.

Funding amount

Grants range from a few hundred pounds up to around £10,000. The average grant awarded is £4,000.

Closing date

Applications are accepted on a rolling basis.

More information

Please visit the Ironmonger Grants to Charities website or email charities@ironmongers.org.


Tesco Stronger Starts

Priority will be given to projects that provide food and support to young people. The types of projects Tesco Community Grants aims to fund are:

  • breakfast clubs, holiday clubs, food banks, and Meals on Wheels
  • equipment or non-statutory services for nurseries, schools, such as forest schools, library books, equipment for Brownie, Guide or Scout groups, such as camping equipment, and badges. 
  • play areas
  • counselling and support services for young people
  • services or equipment to support children and young people’s health
  • equipment/ kit for a youth sports team.

Eligibility

Registered charities and not-for-profit organisations.

Funding amount

Upto £1,500

Closing date

Applications are accepted on a rolling basis.

More information

Please visit the Tesco stronger starts website.

Answer:

Morrisons Foundation

The newly established Morrisons Foundation is looking to award approximately £2 million a year for community projects that improve people’s lives. Funding objectives of this fund are:

  • Tackling poverty and social deprivation.
  • Enhancing Community Spaces, facilities and services.
  • Improving Health & wellbeing.

Eligibility

Registered charities with an income of less than £1m .

Funding amount

Grants are available for up to £10,000 for capital spend or direct project delivery

Closing date

Applications are accepted on a rolling basis.

More information

Please visit the Morrisons Foundation website.


 The National Lottery Awards for All England

The funding supports new activities, ongoing ones, or organisational adaptations.

Projects must do at least one of these things:

  • bring people together to build strong relationships in and across communities.
  • improve the places and spaces that matter to communities.
  • help more people to reach their potential, by supporting them at the earliest possible stage
  • support people, communities and organisations facing more demands and challenges because of the cost-of-living crisis.

Eligibility

Applications are accepted from:

  • constituted voluntary or community organisation
  • constituted group or club
  • registered charity
  • Charitable Incorporated Organisation (CIO)
  • Not-For-Profit company
  • Community Interest Company (CIC)
  • school (if your project benefits and involves the communities around the school)
  • statutory body (including local authorities, town, parish and community council)
  • community benefit society

Funding amount

£300 to £20,000 for up to two years.

Closing date

Applications are accepted on a rolling basis.

More information

Please visit the National Lottery Awards for All England website or email general.enquiries@tnlcommunityfund.org.uk


The National Lottery UK Fund

The fund is for organisations wanting to help communities connect better. Organisations  are encouraged to apply for funding for projects that:

  • strengthen relationships between people whose experiences of life have not been the same. For example, relationships between people of different ethnic backgrounds, generations, occupations, or geographies
  • create connections between online and offline worlds
  • help make sure people from all backgrounds can shape the future of their communities.

Eligibility

Applications are accepted from:

  • constituted voluntary or community organisation
  • constituted group or club
  • registered charity
  • Charitable Incorporated Organisation (CIO)
  • Not-For-Profit company
  • Community Interest Company (CIC)
  • school (if your project benefits and involves the communities around the school)
  • statutory body (including local authorities, town, parish, and community council)
  • community benefit society

Funding amount

This UK-wide funding offers £500,000 to £5 million for projects tackling national issues over 2-10 years.

Closing date

Applications are accepted on a rolling basis.

More information

Please visit the The UK Fund website or email general.enquiries@tnlcommunityfund.org.uk


The National Lottery Reaching Communities England

This funding supports projects and groups improving their community. The National Lottery defines community as people in the same area or with similar interests or experiences.

Projects or organisations applying for funding must do at least one of these things:

  • bring people together to build strong relationships in and across communities
  • improve the places and spaces that matter to communities
  • help more people to reach their potential, by supporting them at the earliest possible stage.

This fund is flexible and can respond to your community’s needs, therefore the following funding options are available:

  • for the long or short term
  • for a specific activity, or for broader costs to help your organisation or community
  • for one organisation or to bring organisations together
  • to support people, communities, and organisations most affected by the cost-of-living crisis
  • to help organisations address the impact of the cost-of-living crisis on how they work, now and in the future.

Eligibility

Applications are accepted from:

  • constituted voluntary or community organisation
  • constituted group or club
  • registered charity
  • Charitable Incorporated Organisation (CIO)
  • Not-For-Profit company
  • Community Interest Company (CIC)
  • school (if your project benefits and involves the communities around the school)
  • statutory body (including local authorities, town, parish, and community council)
  • community benefit society

Funding amount

£20,001 or more, for up to five years.

Closing date

Applications are accepted on a rolling basis.

More information

Please visit the Reaching Communities England website or email general.enquiries@tnlcommunityfund.org.uk.


The National Lottery Partnerships

This funding is for organisations working together in partnership to help their community. The National Lottery defines community as people in one area or with similar interests or experiences.

Eligibility

Applications are accepted from:

  • constituted voluntary or community organisation
  • constituted group or club
  • registered charity
  • Charitable Incorporated Organisation (CIO)
  • Not-For-Profit company
  • Community Interest Company (CIC)
  • school (if your project benefits and involves the communities around the school)
  • statutory body (including local authorities, town, parish, and community council)
  • community benefit society

Funding amount

£20,001 or more, for up to five years.

Closing date

Applications are accepted on a rolling basis.

More information

Please visit the National Lottery Partnerships Fund website or email general.enquiries@tnlcommunityfund.org.uk

Answer:

The Newby Trust - Education Grants

The Newby Trust funds local, regional or national charities registered and operating in the UK within the broad categories of education, health and social welfare. Through the Education programme, the Trust provides grants to enable people to benefit from educational opportunities and to support excellence.

Eligibility

The Trust is more likely to fund smaller or medium-sized charities with an annual income of less than £1,000,000.

Funding amount

Grants of between £2,000 and £10,000 are available

Closing date

Applications are accepted on a rolling basis.

More information

Please visit the Newby Trust or contact the newby trust team.


Blue Spark Foundation

The BlueSpark Foundation offers grants for kids' education and development. It funds activities like education, sports, and culture and aims to:

  • improve the educational opportunities for young people
  • enhance their self-confidence, teamwork skills, and future employability.

Eligibility

Beneficiaries - schools, community groups, clubs, societies, and non-profit organizations working with children and young people.

Location - Primarily within the UK, though specific eligibility might differ depending on individual grants.

Project focus - Activities that benefit young people like

  • educational programs and workshops
  • cultural events and activities
  • sports and physical activities
  • personal development initiatives.

Funding amount

Grants between £2,000 to £5,000.

Closing date

Applications are accepted on a rolling basis.

More information

Please visit the Blue Spark Foundation or email contact@bluesparkfoundation.org.uk

Answer:

Like direct debit, paying by standing order is a safe way to pay bills and helps keep costs down. It means no queuing in post offices or banks and no worrying about missed or late payments! You will need to remember to change your standing order if your rent changes.

You can choose to make a regular payment from your bank weekly, fortnightly, every 28 days or calendar monthly (payments must be in advance).

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