Parents, carers and members of the public

Question:
Parents, carers and members of the public
Answer:

Members of the public cannot make referrals directly to the LADO. If you have any concerns in relation to an employee or volunteer you should put them to the person’s employer. If you believe a crime has been committed you can also make a report to the Police.

If you have already raised your concern with the employer, an investigation is ongoing and the LADO is involved; the LADO cannot provide you with any further information. The employer must update you on their investigation and outcome.

If you are unhappy with the outcome or how the employer completed an investigation, you should go through their internal complaints procedure.

If you have a concern that is not in relation to an individual worker or volunteer but an organisation as a whole, you should direct this to a wider governing body if one exists. For example Ofsted or NHS Commissioning Trust.

View our guidance on understanding the role of the LADO: a guide for parents and carers.