Home FAQs Floors, ceilings, walls and staircases
Contact Centre closed

The contact centre will be closed for staff training on Tuesday 14 October from 9am to 1:30pm.

We apologise for any inconveniance this will cause.

You can still contact us online.

MENU

Floors, ceilings, walls and staircases

Question:
Floors, ceilings, walls and staircases
Answer:
  • All parts of the internal staircase will be in good condition and handrails and supports will be properly fitted and secure.
  • Floors will be free from faults (such as raised nails and screws) and be sound and secure.
  • The kitchen and bathroom floors will have a waterproof and washable finish.
  • The ceilings and walls will be in a good condition and free from any structural defects (there might be minor cracks due to thermal movement or drying due to the natural products used). These are minor works you may have to do yourself.