If you have reported an ongoing problem of ASB, but do not believe it has been dealt with you can ask the Community Safety Partnership to review your complaints (including incidents of hate) under the Community Trigger process.
The Community Trigger should only be used if no action has been taken as a result of repeat reporting to the council, police and/or a housing provider. It cannot be used to report general acts of crime.
To qualify for the Community Trigger the following criteria must be met:
- Three separate anti-social behaviour incidents have been reported within six months of the first incident
- The Community Trigger must be submitted within a month of the last reported incident, and where it is considered that ‘no action’ has been taken
‘No action taken’ is defined as:
- the reported problems have not been acknowledged i.e. no one has contacted the victim to advise what action would be taken
- the reported problems have not been appropriately investigated
- the victim’s vulnerability and/or the potential for harm has not been considered and this has affected potential service delivery
- no action has been taken because information has not been shared between partners and this has affected potential service delivery
If you believe your on-going reports of antisocial behaviour have not been dealt with appropriately and satisfy the criteria’s mentioned above, please visit our Community Trigger page for more information and to submit your application.