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You will be charged the full rent until the keys for your accommodation are returned. If you live in a property where the repairs are managed by an agent, please contact the agent directly to hand in your keys and to obtain a receipt. Please do not leave keys in the property.
For all other properties, the housing options service at the Town Hall, 160 Whitechapel road, London E1 1BJ, will re-open on Thursday 2 of January 2025. You need to return your keys to the office before midday to avoid charges.
Please remember to notify your housing officer, housing benefit and Council Tax.
We want to prevent homelessness and give help to people who are going through it.
If you are homeless or think you are at risk of it, please get support as soon as you can.
Find out about our homelessness strategy.