Community engagement strategy
The council’s Strategic Plan 2022-2026 has a priority to create a council that listens and works for all communities.
This can only be possible through strong community engagement.
We have launched an ambitious Community Engagement Strategy 2024-2028 which sets out our vision for community engagement and how we will achieve it.
Our vision and objectives
Our vision is to create ‘a council that listens to communities to build a borough that works for everyone.
The strategy has six objectives:
- a joined-up approach to co-ordinating and planning community engagement leads to better outcomes
- we work together with the community to make decisions that improve the borough
- we know how to reach the community and make sure seldom-heard groups can fully take part in community engagement
- the community understands how their involvement has influenced decisions
- our staff have the knowledge, skills and resources needed to engage with the community effectively
- residents get more involved in their community.
Download the full Community Engagement Strategy 2024-2028 document which includes the delivery plan.
How we developed the strategy
To develop the strategy, we worked in partnership with residents, staff, partner organisations and councillors. In total, 328 people took part.
Those who took part had the opportunity to:
- shape the vision and objectives
- tell us what good community engagement looks like
- tell us the issues they want the council to involve communities in
- come up with ideas on how the council can improve its community engagement.
We did this through an online survey, workshops and pop-up stalls in community places. View the consultation report.
How we will monitor impact
To ensure we deliver the strategy successfully we will monitor impact each year by
- setting up a strategy delivery group with the council and partners
- measure how involved residents feel through the Annual Residents Survey
- conduct a survey of 100 residents who have taken part in community engagement each year to drive improvement.
Get in touch
To discuss the strategy with the team, please contact engagement@towerhamlets.gov.uk.