Contact us on the phone

For most queries, please call us on 020 7364 5000. Our lines are open 9am to 5pm from Monday to Friday

 
 Service Phone number
Council hotline and switchboard  020 7364 5000
Business Rates  020 7364 5010
Children services  020 7364 5006
Council tax  020 7364 5002
Electoral services  020 7364 0872

Environmental health including:

- licensing
- trading standards
- noise nuisance (out of hours response Thursday to Sunday, 8pm to 3.30am)
 020 7364 5008
Healthline  020 7364 5016
Housing Management services  020 7364 5015
Housing benefits  020 7364 5001

Housing Options

 020 7364 7474
Parking services  020 7364 5003
Pest control  0207 364 5007
Planning and development  020 7364 5009
Urgent social care for adults  0300 303 6070
Streetline  020 7364 5004
Workpath  020 7364 3727
Emergency out of hours (not for noise complaints)  020 7364 7070

 

When calling 020 7364 5000 say the name of the person, team or department you wish to speak to.

When prompted, you can ask for: 

 

14-4 calculator smallCouncil tax 
For enquiries about your bills or payments.

row 9-2 tick in box smallCouncil tax reduction
To find out about council tax reduction or to make a claim.


campaign ribbon bigElectoral services
To join the Electoral Register or to find out about voting

row 10-8 dustbin big

Streetscene
To report all environmental issues.

row 12-1 house smallHousing benefit
To find out about housing benefit or to make a claim.

row 11-7 open book smallLibraries 
For enquiries about library services.

row 2-10 parking smallParking 
To request a blue badge, a residential parking permit, or pay a parking fine.

cash notePayments 
To pay council tax bills. The cardholder must be present.

row 1-8 man woman smallRegister Office 
For births, deaths, marriages, civil partnerships and citizenship enquiries.

 

row 12-13 hammer small    

Housing repairs 
To report a repair to your council property.